Practice Manager

AIDS Healthcare Foundation•Los Angeles, CA

About The Position

The Practice Manager (PM) provides strategic leadership and oversight at an AHF healthcare center. The PM co-leads cross-functional teams with the Medical Director and Nurse Manager, overseeing day-to-day operations, employee engagement, patient satisfaction, patient growth and retention, client experience, and operational performance. In collaboration with AHF's revenue cycle team, the PM manages the center's financial performance. The PM contributes to policy development and process improvement and cultivates relationships with service providers to enhance the healthcare experience. As a dedicated patient advocate, the PM works to remove obstacles to care and promote a patient-centric environment. In close collaboration with the Medical Director and Nurse Manager, the PM supports seamless center operations and a supportive environment for patients and the healthcare team. The role champions AHF's initiatives, core values, and mission in a dynamic, collaborative organization where staff are accountable to multiple leaders. The PM works with a close-knit team to meet patient needs and support AHF's reputation for comprehensive and compassionate healthcare.

Responsibilities

  • Provide strategic leadership and oversight at an AHF healthcare center.
  • Co-lead cross-functional teams with the Medical Director and Nurse Manager.
  • Oversee day-to-day operations, employee engagement, and patient satisfaction initiatives.
  • Lead efforts related to patient growth and retention, client experience, and operational performance.
  • Manage healthcare center financial performance in collaboration with AHF's revenue cycle team.
  • Contribute to policy development and process improvement.
  • Cultivate relationships with service providers to enhance the healthcare experience.
  • Advocate for patients and work to remove obstacles to care.
  • Champion a patient-centric approach and foster a supportive environment for the healthcare team and patients.
  • Promote AHF's initiatives, core values, and mission.

Benefits

  • Comprehensive benefits intended to support employees' physical, financial, spiritual, and professional health.
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