Practice Manager

Smile Land Dental Care LLC•Quincy, MA

4d•$55,000 - $65,000•Onsite

About The Position

The Practice Manager oversees all administrative operations in a dental practice and helps maintain a pleasant, organized, safe, and effective work environment. The role provides leadership and direction to staff, supports customer service, and works with regional and operations leadership to ensure the office runs consistently and efficiently. The full job description will be discussed during the interview process.

Requirements

Management experience.
Ability to multitask effectively, work under pressure, and stay organized.
Strong leadership skills.
Self-motivated and team-oriented.

Nice To Haves

Dental office experience is preferred.

Responsibilities

Provide oversight and direction to the team to ensure consistent delivery of adequate customer service.
Participate in interviewing potential staff and support orientation and training of new team members.
Collaborate with the Regional Practice Manager and Director of Operations on office operations, including staffing, training, and scheduling.
Lead, inspire, and motivate staff to perform and develop in their duties.
Manage and direct staff assignments and activities in accordance with office policy and applicable laws.
Participate in marketing goals and objectives.
Oversee patient relationships and manage patient complaints.
Coordinate monthly staff meetings.
Engage in conflict resolution and conduct disciplinary action when necessary.
Ensure staff compliance with HIPAA requirements for patient records and privacy, as well as state and federal regulations governing clinical practice.