Practice Manager, AH Troutdale, Full Time, Day Shift

Adventist Health•Troutdale, OR

About The Position

The Practice Manager manages the daily operations of one or more medical practices, plans programs, allocates and assigns employee duties, and reviews medical records for compliance and billing requirements. The manager monitors practice activities and operations to ensure objectives are met. Additional duties may include personnel, financial, clerical, housekeeping and maintenance, and purchasing functions. The role oversees and directs assigned clinic operations, ensuring compliance with regulatory requirements and organizational policies and procedures. The manager communicates operational opportunities and best practices to the Director of Operations and works with that director to support effective billing and collections. The position uses performance scorecards, operational and financial reporting, performance ratio analysis, and other relevant metrics to monitor performance. It also defines responsibilities, qualifications, competencies, and performance expectations for clinic roles, and independently recruits, trains, coaches, supervises, and directs assigned staff.

Requirements

  • Bachelor’s degree in business administration or an equivalent combination of education and related experience.
  • All associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

  • Master’s degree.
  • Three years of technical experience.
  • One year of leadership experience.
  • CPR or Basic Life Support (BLS) certification from an approved vendor, per Adventist Health policy.

Responsibilities

  • Manage the daily operations of assigned medical practices and clinics.
  • Plan programs and allocate and assign duties to employees.
  • Review medical records for compliance and billing requirements.
  • Monitor practice activities and operations to ensure objectives are met.
  • Oversee clinic operations to ensure they comply with regulatory requirements and organizational policies and procedures.
  • Communicate operational opportunities and best practices to the Director of Operations.
  • Ensure best practices are implemented and maintained throughout assigned clinics.
  • Work with the Director of Operations to ensure appropriate revenue management policies, procedures, and systems support effective billing and collections.
  • Use performance scorecards, operational and financial reporting, performance ratio analysis, and other clinic- or region-specific metrics.
  • Define job responsibilities, required qualifications and competencies, and measurable performance expectations.
  • Recruit, train, coach, supervise, and responsibly direct assigned staff.
  • Perform other job-related duties as assigned.
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