Practice Manager- Pavlo Orthodontics

Corus Orthodontics•Peabody, MA

2d•$75,000 - $85,000•Onsite

About The Position

Pavlo Orthodontics is seeking a motivated Practice Manager to support its practices in Peabody and Newburyport, Massachusetts. The Practice Manager partners with the doctor and leadership team to strengthen workplace culture, optimize clinic operations, and support outstanding patient care. The role oversees daily operations across multiple offices, financial and administrative processes, team development, patient experience, and community engagement. It is full-time, 40 hours per week, Monday through Friday.

Requirements

Proven experience managing a team and coaching for success.
Excellent communication and interpersonal skills.
Passion for leadership, growth, and creating a positive team culture.
Strong organizational and change-management skills.
Strong financial management skills and experience with fiduciary responsibilities, including safeguarding practice resources, monitoring expenditures, and ensuring appropriate use of funds.
Ability to manage patient scheduling and operational flow effectively.
Attention to detail and ability to manage multiple priorities accurately and efficiently.
Confidence representing the practice at community events and building positive community relationships.
Proficiency with basic technology tools and systems, including digital communication and office software.

Nice To Haves

Bachelor’s degree or diploma in business, office administration, or a related field (preferred).
Three or more years of experience in dental or healthcare environments (an asset).

Responsibilities

Oversee daily practice operations across multiple office locations, including scheduling, patient correspondence, and third-party services.
Manage compliance with regulatory standards, including HIPAA/PIPA and OSHA.
Coordinate scheduling, team communication, and chair utilization to maintain efficient patient flow.
Monitor practice budgets and accounts receivable, and complete end-of-month reconciliation.
Manage vendor invoices, supply orders, and monthly operating expenses.
Process insurance payments and refunds accurately.
Support marketing initiatives and represent the practice at community and local events.
Partner with People & Culture and Talent Acquisition on recruiting, onboarding, and retaining team members.
Support team training and ongoing professional development.
Promote exceptional patient care and promptly resolve inquiries.
Collaborate with doctors and support teams to improve performance and operational efficiency.
Foster communication through daily huddles, team meetings, and shared communication tools.
Provide backup support to Treatment Coordinator and Patient Concierge teams, including facilitating new patient consultations, scheduling appointments, and supporting a positive patient experience.

Benefits

$500 in annual learning assistance.
Extended health coverage.
Dental insurance.
Vision insurance.
Health spending account.
In-network prescription drug coverage.
Life insurance.
401(k) with employer matching.
Employee and family assistance program.
Salary of $75,000–$85,000 per year, with incentives tied to individual and practice performance.
Full-time schedule of 40 hours per week, Monday through Friday.