Practice Manager

HighFive Dental Holdco LLC•Columbus, MS

23d

About The Position

Ford Endodontics is seeking an experienced, highly accountable Practice Manager to oversee and improve the daily operations of its specialty endodontic practice. This leadership role focuses on operational efficiency, team leadership, financial performance, referral relationships, and collaboration with dental healthcare providers. The ideal candidate is organized, solutions-oriented, and able to connect staffing, scheduling, patient flow, and operational performance in a fast-paced healthcare environment.

Requirements

At least 2 years of leadership experience in team management and cultivating a positive workplace culture.
Bachelor’s degree strongly preferred.
Proficiency in Microsoft Office, including Outlook, Excel, and PowerPoint.
Strong leadership and team-building capabilities.
Excellent interpersonal, verbal, and written communication skills.
Highly organized with strong attention to detail.
Proactive, solutions-focused mindset and ability to adapt in a dynamic environment.

Nice To Haves

At least 2 years of healthcare or dental practice management experience; endodontic experience is a plus.
Experience supporting a multi-provider or multi-site practice model.
Experience interpreting financial statements and operational data to inform business decisions.
Familiarity with practice management systems.

Responsibilities

Lead by example to build and maintain a supportive, accountable, high-achieving team culture.
Promote outstanding patient experiences, employee engagement, and provider satisfaction.
Manage daily administrative and clinical operations, including scheduling, staffing, insurance verification, and workflow efficiency.
Create, implement, and uphold practice policies and procedures.
Develop staffing schedules based on patient volume and business needs.
Become a subject matter expert in the practice management system.
Partner with Human Resources on recruiting, onboarding, staff development, performance reviews, and other personnel needs.
Train and coach team members in coordination with the operations team and HR support.
Oversee inventory, supply ordering, and vendor coordination in partnership with procurement.
Manage invoices and contribute to financial planning and budget oversight.
Work with the Revenue Cycle team to help meet reimbursement targets.
Support credentialing by gathering physician documentation as required.
Represent the practice in the local community and build referral relationships with general dentists and specialists.
Ensure the clinic remains clean, organized, and professionally presented.
Plan and facilitate regular team meetings and attend manager roundtables and trainings.
Hold regular one-on-one meetings with team members to provide coaching, support development, and identify growth opportunities.
Establish goals, measure performance, and build systems and processes to support practice growth.