Practice Manager III

HCA Healthcare•Portsmouth, NH

About The Position

The Practice Manager III directs and supervises the day-to-day functions of assigned clinics in the market or division, ensuring operations follow applicable federal, state, and local standards, guidelines, and regulations. The role carries out established policies and is accountable for directing clinic activities and programs, maintaining the practice budget, and supporting a healthy work environment. The manager works with market leadership, supervisors, staff, patients, providers, and community organizations to support effective clinic operations and service improvement. Responsibilities also include overseeing personnel and staffing, maintaining regulatory compliance, and ensuring accurate public information about the clinics’ services.

Requirements

  • Bachelor’s degree in health or business administration, or an equivalent combination of education and/or experience.
  • Three to five years of experience in a healthcare or clinic setting.

Responsibilities

  • Plan, develop, organize, implement, and direct the day-to-day functions, programs, and activities of the clinics.
  • Implement written policies and procedures governing clinic operations.
  • Conduct performance evaluations for staff positions.
  • Interpret practice policies and procedures for employees, patients, family members, and government agencies as needed.
  • Review policies and procedures at least annually and recommend changes to maintain compliance with current regulations.
  • Consult with the market manager, practice supervisors, and staff about practice operations, problem solving, and service improvement.
  • Prepare written and oral reports and recommendations to leadership about clinic operations.
  • Maintain an adequate liaison with patients and ensure public information describing clinic services is accurate and complete.
  • Review deficiencies noted during survey inspections, develop a plan of correction, and provide a written copy to leadership.
  • Conduct routine practice inspections to ensure policies and procedures are implemented and followed.
  • Maintain a public relations program that serves the interests of the practice and community.
  • Maintain working relationships with the medical profession, providers, and other health-related facilities and organizations.
  • Help establish the practice’s tone and atmosphere and create a healthy work environment.
  • Direct market or division activities and programs with administrative authority and accountability.
  • Develop and maintain the practice budget.
  • Recruit, interview, select, and hire practice personnel, supervisors, and staff.
  • Review workforce competence and make necessary adjustments or corrections as instructed by leadership.
  • Ensure an adequate number of appropriately trained professionals and personnel are on duty to meet patient needs.
  • Adhere to the Code of Conduct philosophy and Mission and Value Statement.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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