Practice Manager II

Baptist Healthcare System•Louisville, KY

22d

About The Position

Baptist Health Medical Group is hiring a full-time Practice Manager II for a primary care practice in Louisville, Kentucky. The Practice Manager is responsible for the practice’s daily operations and supervision, using objective measures in a balanced scorecard approach. The role oversees personnel scheduling and leave requests, practice resources, budgeting, patient flow, financial processing, audits, and employee management. The manager also supports the clinic’s public image, represents the facility in the business community, and identifies opportunities to develop or market services.

Requirements

Associate’s degree in business or a health care-related field.
At least 4 years of relevant experience, or an equivalent combination of education and experience.
Excellent leadership, analytical, and project management skills, demonstrated by the ability to manage personnel and technical issues.
Knowledge of financial analysis tools and PC skills.
In-depth knowledge of the payor environment, patient service delivery systems, and federal and state rules and regulations regarding billing processes.

Responsibilities

Oversee the daily operations and supervision of the practice, including objective measures in a balanced scorecard approach.
Schedule physician and staff personnel and manage leave requests.
Recommend and order equipment and supplies needed to maintain efficient operations.
Prepare and submit an annual budget.
Work with Marketing and Public Relations as needed to enhance the clinic’s public image.
Establish and maintain an efficient, responsive patient flow system.
Maintain positive working relationships with patients, visitors, physicians, employees, and coworkers.
Represent the facility to the business community and the public.
Plan new programs for the office.
Research opportunities and develop plans for the Director’s review to market new or existing services.
Perform daily balancing, bank deposits, and invoice processing.
Conduct periodic audits of charts, policies, and procedures, or direct these audits for the facility.
Interview, hire, orient, develop, and evaluate employees.