Practice Manager II

HCA Healthcare • Port Charlotte, FL

3d

About The Position

The Practice Manager II directs and supervises the day-to-day functions of assigned clinics in the market or division, ensuring operations comply with federal, state, and local standards, guidelines, and regulations. The role carries out established policies and is responsible for the administrative direction and accountability of clinic activities and programs.

The Practice Manager oversees clinic operations, staffing, policy implementation, performance evaluation, regulatory compliance, service improvement, public relations, and the development and maintenance of the practice budget. The role works with market leadership, supervisors, staff, patients, providers, and related organizations to support effective operations and a healthy work environment.

Requirements

• Bachelor's degree in health or business administration, or an equivalent combination of education and/or experience.
• Three to five years of experience in a healthcare or clinic setting.

Responsibilities

• Plan, develop, organize, implement, and direct the day-to-day functions, programs, and activities of the clinics.
• Implement written policies and procedures governing clinic operations.
• Conduct performance evaluations for staff positions.
• Explain practice policies and procedures to employees, patients, family members, and government agencies as needed.
• Review policies and procedures at least annually and recommend updates to maintain regulatory compliance.
• Consult with the market manager, practice supervisors, and staff about operations, problem solving, and service improvement.
• Prepare written and oral reports and recommendations to leadership about clinic operations.
• Maintain adequate liaison with patients and ensure public information about services is accurate and descriptive.
• Develop plans of correction for deficiencies identified during survey inspections and provide written copies to leadership.
• Conduct routine inspections to ensure policies and procedures are implemented and followed.
• Maintain a public relations program serving the interests of the practice and community.
• Maintain working relationships with medical professionals, providers, and other health-related facilities and organizations.
• Help establish the practice's tone and atmosphere and create a healthy work environment.
• Direct the activities and programs of the market or division with administrative authority and accountability.
• Develop and maintain the practice budget.
• Recruit, interview, select, and hire practice personnel, supervisors, and staff.
• Review workforce competence and make necessary adjustments or corrections as instructed by leadership.
• Ensure adequate numbers of appropriately trained professionals and personnel are on duty to meet patient needs.
• Adhere to the Code of Conduct philosophy and Mission and Value Statement.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• A 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager