Practice Manager II

BHS•New Albany, IN

About The Position

The Practice Manager II is responsible for the daily operations and supervision of the Neurology/Neuro Hospitalist practice in New Albany, Indiana. The role manages personnel and operational processes, supports efficient patient flow, and maintains positive working relationships with patients, visitors, physicians, employees, and coworkers. The manager also represents the facility to the business community and public.

Requirements

  • Associate’s degree in business or a health care-related field.
  • At least 4 years of relevant experience, or an equivalent combination of education and experience.
  • Excellent leadership, analytical, and project management skills, including the ability to manage personnel and technical issues.
  • Knowledge of financial analysis tools and PC skills.
  • In-depth knowledge of the payor environment, patient service delivery systems, and federal and state rules and regulations regarding billing processes.

Responsibilities

  • Oversee daily practice operations and supervision, including objective measures using a balanced scorecard approach.
  • Schedule physicians and staff and manage leave requests.
  • Recommend equipment and supplies needed for efficient operations and order them as needed.
  • Prepare and submit an annual budget.
  • Work with Marketing and Public Relations as needed to enhance the clinic’s public image.
  • Establish and maintain an efficient, responsive patient flow system.
  • Establish and maintain positive working relationships with patients, visitors, physicians, employees, and coworkers.
  • Represent the facility to the business community and public at large.
  • Plan new programs for the office; research opportunities and develop plans for the Director to review for marketing new or existing services.
  • Perform daily balancing, bank deposits, and invoice processing.
  • Conduct periodic audits of charts, policies, and procedures, or direct the audit process for the entire facility.
  • Interview, hire, orient, develop, and evaluate employees.
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