Practice Manager II

BHS•Louisville, KY

24d

About The Position

Baptist Health Medical Group is hiring a Practice Manager II for its Primary Care practice in Louisville, Kentucky. The Practice Manager is responsible for the practice’s daily operations and supervision, including objective measures using a balanced scorecard approach. The role oversees scheduling, staffing, patient flow, financial processes, and employee management; supports efficient operations through budgeting and supply management; and identifies opportunities to develop and market services. The manager also represents the facility to the business community and public and maintains positive working relationships with patients, visitors, physicians, employees, and coworkers.

Requirements

Associate’s degree in business or a health care-related field.
At least 4 years of relevant experience, or an equivalent combination of education and experience.
Excellent leadership, analytical, and project management skills, including the ability to manage personnel and technical issues.
Knowledge of financial analysis tools and PC skills.
In-depth knowledge of the payor environment, patient service delivery systems, and federal and state rules and regulations regarding billing processes.

Responsibilities

Oversee the daily operations and supervision of the practice, including objective measures in a balanced scorecard approach.
Schedule physician and staff personnel and manage leave requests.
Recommend and order equipment and supplies needed to maintain efficient operations.
Prepare and submit an annual budget.
Work with Marketing and Public Relations as needed to enhance the clinic’s public image.
Establish and maintain an efficient and responsive patient flow system.
Maintain positive working relationships with patients, visitors, physicians, employees, and coworkers.
Represent the facility to the business community and the public.
Plan new programs for the office; research opportunities and develop plans for the Director to review for marketing new or existing services.
Perform daily balancing, bank deposits, and invoice processing.
Conduct periodic audits of charts, policies, and procedures, or direct this process for the facility.
Interview, hire, orient, develop, and evaluate employees.