Practice Manager II - Community Health Center

Endeavor Health•Evanston, IL
•$39 - $61•Onsite

About The Position

The Practice Manager II is a senior-level position responsible for overseeing the efficient operation and management of medical practices. The role includes strategic planning, financial administration, staff leadership, and maintaining high standards of patient care and satisfaction. The position is based in Evanston, Illinois, and requires travel to other sites based on department needs. Work hours are Monday through Friday, 8 a.m. to 5 p.m., with rotating weekends.

Requirements

  • Bachelor's degree in Health Administration.
  • Bachelor's degree in Business Administration or Management.
  • At least 3 years of experience in healthcare management, with a strong background in managing medical practices.

Nice To Haves

  • AHA Heartsaver CPR certification from the American Heart Association (AHA).

Responsibilities

  • Provide strong leadership for medical practices and ensure alignment with the hospital's mission and values.
  • Recruit, train, and manage practice managers, medical assistants, administrative staff, and support personnel.
  • Manage practice finances, including budget development, revenue cycle management, and expense control.
  • Develop and execute strategic plans for practice growth, patient access, and introduction of new services.
  • Establish and monitor quality assurance and compliance standards, ensuring adherence to healthcare regulations and best practices.
  • Promote patient satisfaction and engagement, address patient concerns, and maintain high-quality patient care.
  • Implement streamlined processes and optimize patient flow, appointment scheduling, and resource utilization.
  • Oversee effective use of electronic health record systems and healthcare technology to enhance patient care and practice performance.
  • Develop and monitor practice KPIs and report on performance, including patient volume, revenue, and patient satisfaction.
  • Collaborate with physicians, hospital administrators, and other healthcare professionals to coordinate patient care and achieve organizational goals.

Benefits

  • Career pathways to promote professional growth and development
  • Various medical, dental, and vision options
  • Tuition reimbursement
  • Wellness Program Savings Plan
  • Health Savings Account options
  • Retirement options with company match
  • Paid time off
  • Community involvement opportunities
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