Community Center Manager

Village of Pinecrest•Florida 33156, FL

About The Position

The Community Center Manager oversees the daily operations, maintenance, and overall upkeep of the Pinecrest Community Center, including the facility, grounds, fitness center, and amenities. The role ensures a safe, clean, functional, and welcoming environment while coordinating with Village departments, vendors, contractors, and other stakeholders to meet facility needs and comply with Village policies, budgets, and standards. The Manager supervises community center personnel and oversees facility maintenance, fitness center operations, fitness programming, contractor performance, service documentation, budgets, capital improvement planning, and customer service. The position also supervises cafe operations and serves as a liaison for the Cafe Operator and the Department. Other related duties may be assigned. The position requires a bachelor's degree in a relevant field and three years of progressively responsible related experience. Applicants must have supervisory experience and be First Aid and CPR certified or able to obtain certification. A valid Florida driver's license, or the ability to obtain one, is required. The role may require availability to work in the Village’s EOC during a hurricane.

Requirements

Bachelor's degree from an accredited college or university in Parks and Recreation Administration, Recreation Management, Facilities Management, Business Administration, Public Administration, Construction Management, or a related field.
Three years of progressively responsible experience in facility operations, building maintenance, parks and recreation, fitness center management, contract administration, construction project coordination, or a related field.
Must have supervisory experience.
Must have First Aid and CPR certification or the ability to obtain certification.
Valid Florida driver's license, or the ability to obtain one in accordance with Village requirements.
Knowledge of facility operations, building maintenance practices, preventative maintenance programs, and repair coordination.
Knowledge of fitness center operations, exercise equipment maintenance, fitness programming, and participant safety practices.
Ability to coordinate multiple maintenance requests, contractors, service agreements, and capital projects simultaneously.
Ability to review maintenance reports, project schedules, estimates, invoices, and budget information.
Ability to establish priorities, identify potential problems, and develop practical solutions.
Effective verbal and written communication with employees, contractors, vendors, residents, and management.
Ability to maintain accurate records, prepare reports, and use standard computer applications and facility management systems.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Sound judgment, initiative, accountability, professionalism, and ability to work independently while following Village policies, approval procedures, and supervisory direction.
Computer literacy and proficiency in Microsoft Word, Excel, and Outlook, and experience using database software.
Strong organizational skills and ability to perform several tasks at once, prioritize duties, and meet goals and deadlines.
Ability to maintain high ethical, honesty, and moral standards and deal with confidential and sensitive matters with discretion.
Ability to speak, hear, read, and write in English.
Must be a non-smoker.
Must be prepared and available to work in the Village’s EOC during a hurricane.
Applicants must complete Village employment requirements, which may include a written examination, typing test, psychological screening, polygraph examination, background investigation, and job-related medical examination including drug/alcohol screening.
Applicants must upload a valid driver license from any state, proof of education, and a completed Disclosure and Authorization Form with their application.
Applicants must fully detail work experience on the application, including employment dates and reasons for leaving prior employment.
Successful completion of a background investigation is required before employment.

Nice To Haves

Three years of supervisory or team-lead experience is preferred.
Experience coordinating contractors, preventative maintenance agreements, facility repairs, operating budgets, or capital improvement projects is preferred.
Certified Park and Recreation Professional (CPRP) certification is preferred.
Certifications in facility management, project management, fitness administration, CPR, First Aid, or AED are desirable; required certifications are determined by the Village.
Experience in recreation center management is preferred.
Ability to communicate in Spanish is a plus.
An equivalent combination of education, experience, and relevant training may be considered in accordance with Village policy.

Responsibilities

Manage day-to-day Community Center operations, including interior and exterior areas, grounds, walkways, parking areas, and amenities.
Supervise full-time and part-time personnel, including recruiting, training, assigning duties, and evaluating staff.
Inspect the facility to identify maintenance needs, operational deficiencies, safety concerns, and improvement opportunities.
Develop, implement, and maintain a comprehensive facility maintenance plan covering routine upkeep, scheduled maintenance, corrective repairs, and long-term asset preservation.
Monitor contractor performance for compliance with contracts, schedules, service levels, applicable codes, and Village standards.
Maintain service reports, maintenance and inventory logs, staff schedules, invoices, warranties, and other documentation.
Manage the gym’s daily operations, maintenance, safety, cleanliness, and customer service.
Ensure fitness equipment is inspected, cleaned, serviced, and maintained in safe working condition; coordinate repairs, warranty claims, vendor services, and replacement or upgrade recommendations.
Oversee fitness class scheduling and delivery and related wellness programs in coordination with instructors, vendors, and staff.
Monitor class schedules, facility utilization, attendance, participant feedback, and program performance to identify improvement opportunities.
Identify and recommend capital improvements and maintain a list of facility needs and proposed capital projects.
Assist with project scopes, preliminary cost estimates, funding requests, schedules, priorities, and supporting documentation for capital planning.
Assist in developing annual operating, preventative maintenance, and fitness center budgets, equipment replacement plans, and capital improvement requests.
Monitor expenditures and commitments, review invoices, and identify potential budget variances.
Provide responsive service to residents, members, instructors, employees, contractors, and other facility users; investigate facility-related concerns and coordinate their resolution.
Supervise cafe operations and act as liaison for the Cafe Operator and the Department.
Perform other related duties as assigned.