Practice Manager II

HCA Healthcare • Englewood, CO

1d

About The Position

The Practice Manager II directs and supervises the day-to-day functions of assigned clinics in the market or division, in accordance with federal, state, and local standards, guidelines, and regulations. The position carries out established policies and directs clinic operations, programs, and activities. The manager is responsible for practice budgets, staffing, workforce competence, regulatory compliance, service improvement, and maintaining effective relationships with patients, employees, providers, health organizations, and the community. The role also helps create a healthy work environment and is accountable for directing the activities and programs of the market or division.

Requirements

• Bachelor’s degree in health or business administration, or an equivalent combination of education and/or experience.
• Three to five years of experience in a healthcare or clinic setting.

Responsibilities

• Plan, develop, organize, implement, and direct the day-to-day functions, programs, and activities of assigned clinics.
• Implement written policies and procedures governing clinic operations.
• Conduct performance evaluations for staff positions.
• Interpret practice policies and procedures to employees, patients, family members, and government agencies as necessary.
• Review policies and procedures at least annually and recommend changes to maintain compliance with current regulations.
• Consult with the market manager, practice supervisors, and staff about practice operations, problem-solving, and service improvement.
• Prepare written and oral reports and recommendations to leadership concerning clinic operations.
• Maintain an adequate liaison with patients and ensure public information about practice services is accurate and fully descriptive.
• Review deficiencies identified during survey inspections, develop plans of correction, and provide written copies to leadership.
• Conduct routine practice inspections to confirm policies and procedures are being implemented and followed.
• Maintain a public relations program serving the interests of the practice and community.
• Maintain working relationships with the medical profession, providers, and other health-related facilities and organizations.
• Help establish the practice's tone and atmosphere and create a healthy work environment.
• Direct market or division activities and programs, with administrative authority, responsibility, and accountability.
• Develop and maintain the practice budget.
• Recruit, interview, select, and hire practice personnel, supervisors, and staff.
• Review workforce competence and make necessary adjustments or corrections as instructed by leadership.
• Ensure an adequate number of appropriately trained professionals and personnel are on duty to meet patient needs.
• Adhere to the Code of Conduct philosophy and Mission and Value Statement.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager