Practice Manager I

Methodist Health System•Murphy, TX

7d•Onsite

About The Position

The Practice Manager I supervises the daily operations of an assigned facility to support efficient operations and quality patient care, working closely with physicians and Methodist Medical Group leadership. The role oversees business affairs, revenue-cycle workflows, staffing, budgets, inventory, patient experience, and practice performance. The manager uses operational data to guide decisions, supports provider recruitment and onboarding, and helps carry out practice growth strategies.

Requirements

Three years of experience in a position with supervisory responsibilities is preferred.
Strong interpersonal and communication skills for working with physicians, medical professionals, office personnel, employees, and patients.
Strong analytical and problem-solving skills.
Computer literacy and knowledge of relevant healthcare and administrative software.
Leadership, motivation, training, and goal-setting skills.
Excellent verbal and written communication skills.
Financial and accounting skills, including knowledge of finance best practices and standards.
Strong organizational and time-management skills.
Ability to meet the physical demands of prolonged sitting and some bending, stooping, and stretching; eye-hand coordination and manual dexterity to operate office equipment; and normal hearing and eyesight for preparing and communicating reports.
Able to travel to meetings and attend them.

Nice To Haves

Bachelor’s degree in healthcare administration, public health, health information management, or business administration is preferred.
Three years of experience in a position with supervisory responsibilities is preferred.

Responsibilities

Supervise and perform front-end revenue-cycle workflows and manage provider performance against MMG initiatives.
Round with staff daily and support practice standards for huddles, staff meetings, one-on-one meetings, employee engagement, and development.
Maintain standards for practice performance meetings and operating reports.
Coordinate preparation and development of the annual operating budget and monitor performance against budget.
Manage the business affairs of the assigned practice and use data to guide operational decisions and provide updates to MMG leadership.
Manage and report patient experience and access to the Supervisor.
Hire, train, monitor, and retain staff; continually monitor direct-report performance, provide additional training, and conduct annual performance evaluations.
Manage work schedules and ensure appropriate staffing.
Oversee inventory of medications and medical equipment, including resupply and maintenance.
Manage security and occupational health and safety at the assigned practice.
Interact with patients, assist with complaint resolution, and manage grievances according to MMG policy.
Partner with providers to achieve performance metrics and develop business strategies and patient services.
Support MMG provider recruitment and onboarding.
Assist with short- and long-term practice growth strategies.
Model leadership behaviors that support organizational mission and goals.
Lead practice-based committees to engage staff in operational decisions.