PRACTICE MANAGEMENT SYSTEMS ANALYST I

WATSON CLINIC LLP•Baltimore, MD

About The Position

The Practice Management Systems Analyst I supports PFS Directors and provides system support to physicians and support staff. The role analyzes business and system requirements for business office functions, offers a business perspective on file maintenance and system setup, and reviews workflows to identify opportunities for automation and process improvement. The analyst builds and maintains dictionaries and fee schedules, considering process design and integration with other systems. The position also establishes clinic-wide policies and procedures for monitoring compliance, designs and implements reports, manages practice management system and electronic charge capture system upgrades, and handles provider Diver Reporting and month-end reporting.

Requirements

  • High school graduate.
  • Proficient in the use and application of a physician practice management application, including electronic eligibility and claim edits.
  • Understanding of ANSI X12 EDI transaction sets.
  • Experience writing reports using business intelligence software.
  • Proficient in Microsoft Office, including Access.
  • Project management skills, including the ability to identify and present suggestions for process efficiency and enhancement.
  • Thorough understanding of medical billing processes.
  • Must have and maintain at least one Epic Certification.

Nice To Haves

  • Experience with Epic PM and GE Centricity Business is preferred.

Responsibilities

  • Provide support to PFS Directors.
  • Analyze business and system requirements relating to business office functions and make recommendations.
  • Provide a business perspective for file maintenance and system setup decisions.
  • Provide system support to physicians and support staff, including issue retention, problem identification, and workflow review.
  • Analyze workflows and determine methods for automating office processes.
  • Build and maintain dictionaries and fee schedules, considering process design and integration with other systems.
  • Establish clinic-wide policies and procedures for monitoring compliance.
  • Design and implement reports using tools such as DBMS, Excel, Access, and Epic Workbench.
  • Manage practice management system and electronic charge capture system upgrades, including testing functionality and impact for end users.
  • Provide Diver Reporting for providers and month-end reporting.
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