Practice Administrator

Pediatric Dentistry of Fredericksburg•Fredericksburg, VA

About The Position

The Practice Administrator will oversee the daily operations of a growing pediatric dental office and help provide positive, compassionate experiences for children and their families. This role combines staff supervision, patient service, scheduling, billing and insurance administration, vendor coordination, records compliance, and office policy management. The administrator is expected to help maintain a welcoming, child-friendly environment, coordinate with the dental team, and contribute to team-building activities.

Requirements

  • Proven experience as an office manager in a dental or healthcare setting.
  • Excellent communication and interpersonal skills, especially with children and parents.
  • Strong leadership abilities and the ability to manage and motivate a team.
  • Knowledge of dental office software, including Open Dental, and patient management systems.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and thrive in a fast-paced environment.
  • Friendly, compassionate, and professional demeanor.

Nice To Haves

  • Previous experience in a pediatric office.
  • Understanding of insurance billing and coding.

Responsibilities

  • Manage daily office operations and maintain a smooth, efficient workflow.
  • Supervise and train office staff, including receptionists and dental assistants.
  • Respond to patient inquiries, complaints, and concerns professionally and empathetically.
  • Oversee scheduling, patient check-in and check-out, and appointment management.
  • Manage billing, accounts receivable, insurance verification, and patient payments.
  • Manage vendor relationships.
  • Maintain patient records in compliance with HIPAA regulations.
  • Coordinate with the dental team to support a high level of patient care.
  • Ensure the office is clean, welcoming, and child-friendly.
  • Implement and maintain office policies and procedures.
  • Organize team-building activities.
  • Maintain office compliance requirements.
  • Perform other administrative duties as needed.

Benefits

  • Competitive salary based on experience.
  • Paid time off and holidays.
  • 401(k) with a match.
  • Opportunities for professional growth and development.
  • Positive and supportive work environment.
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