Practice Administrator, Outpatient, Full Time, Lakeshore

Adventist Health•Clearlake, CA

11d

About The Position

The Practice Administrator manages the daily operations of one or more medical practices, with responsibilities scaled to patient volumes or the number of practices. The role plans programs, allocates and assigns employee duties, reviews medical records for compliance and billing requirements, and monitors operations to ensure the practice meets its objectives. Additional duties may include personnel, financial, clerical, housekeeping and maintenance, and purchasing functions. The administrator oversees assigned clinics and ensures they operate in accordance with regulatory requirements and organizational policies and procedures. Working with the Director of Operations (DOO), the administrator communicates operational opportunities and best practices, supports effective revenue management, and uses performance scorecards and operational and financial reporting to monitor performance. The position defines responsibilities, qualifications and competencies, and performance expectations for clinic roles, and independently recruits, trains, coaches, supervises and directs assigned staff. Adventist Health Clear Lake is a healthcare provider in Lake County, California, consisting of a 25-bed critical access hospital and clinics offering primary and specialty care. All associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply. Adventist Health participates in E-Verify.

Requirements

Bachelor’s degree or an equivalent combination of education and experience is required.

Nice To Haves

Master’s degree preferred.
Five years of technical experience preferred.
One year of leadership experience preferred.
Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy preferred.

Responsibilities

Oversee and direct the operations of assigned clinic(s).
Ensure clinics operate in accordance with regulatory requirements and organizational policies and procedures.
Communicate operational opportunities and best practices to the Director of Operations (DOO).
Ensure best practices are implemented and maintained throughout assigned clinics.
Work with the DOO to ensure appropriate revenue management policies, procedures and systems are in place for effective billing and collection.
Use performance reporting structures, including performance scorecards, operational and financial reporting, performance ratio analysis, and other region- or clinic-specific metrics.
Define job responsibilities, required qualifications and competencies, and measurable performance expectations for all positions.
Recruit, train, coach, supervise and responsibly direct assigned staff using independent judgment.
Plan programs and allocate and assign duties to employees.
Review medical records for compliance and billing requirements.
Monitor activities and operations to ensure the practice meets its objectives.
Perform other job-related duties as assigned.