Practice Administrator

Erickson Senior Living•Springfield, VA

21d•$85,000 - $95,000

About The Position

The Practice Administrator oversees office operations to maximize the efficiency and effectiveness of medical practice operations. The role coordinates, plans, manages finances, evaluates, and monitors the day-to-day operations of medical centers, while also participating hands-on in medical office support activities. Its primary areas are administrative and financial management, personnel management, and workload management. The Practice Administrator collaborates with the Medical Director to align goals with Erickson Health Management Group and the community.

Requirements

At least 3 years of experience managing a highly automated medical office, including front- and back-office operations; primary care experience is preferred.
Prior experience must include billing and financial management with budget responsibility.
Detailed knowledge of practice management issues, including CPT, ICD-9, and HCPCs coding for primary care; medical records requirements; human resources; budgeting; OSHA; CLIA; insurance rules; HCFA regulations; compliance; and applicable state and federal laws and regulations.

Nice To Haves

Spreadsheet and word-processing knowledge, including Microsoft Office, is a plus.
Experience managing a highly automated medical office in primary care is preferred.

Responsibilities

Ensure attainment of medical center revenue targets, using master scheduling templates and reviewing patient scheduling reports.
Collaborate with the Medical Director on monthly financial productivity performance for the Medical Center.
Coordinate Centricity and Medical Manager workflow processes to maximize reimbursement and capture provider services; work with the Centricity team and Director, Practice Administrator.
Create, maintain, and update Medical Manager provider templates and appointment calendars according to EHMG productivity requirements.
Assist medical and community leadership, accounting, and finance staff with developing the annual EHMG operating and community budget.
Review monthly Hyperion, JDEdwards, and EHMG Management reports with the Medical Director for community and EHMG budgets.
Prepare expense forms and review and code payables, including corporate Pcard and American Express card charges.
Develop and coordinate marketing strategies and events with the Director, Medical Staff Recruitment and Marketing, and report marketing outcomes monthly.
Develop and manage relationships with specialty practices renting community space, in coordination with the community AED and Corporate Legal Counsel.
Manage recruitment, retention, employee relations, and other personnel actions for the medical center; hire, train, motivate, educate, and discipline support staff.
Participate in hiring and orienting new physicians and mid-level providers with the Director of Recruitment and Marketing.
Maintain providers’ PTO and CME hours and coordinate them with the Medical Manager template.
Oversee medical center laboratory compliance and proficiencies.
Coordinate medical center payroll.
Coordinate staff and provider training on coding and billing with the Managers of Reimbursement and Coding and the Centricity Team.
Manage workflow processes and adherence to best-practice standards for medical support staff to promote financial, quality, and employee engagement performance.
Prepare, coordinate, and distribute the monthly office calendar with the Medical Director, including on-call, specialist, time-off, hospital, CC, and RGT schedules.
Coordinate meetings and interactions between the medical center, Continuing Care, other campus departments, local hospitals, and outside health care agencies.
Perform specified audits, including laboratory compliance audits, under the Erickson Compliance Plan; develop and implement corrective action plans with the Director, Practice Administration as needed.
Prepare and disseminate incident reports as required by the EHMG Policy and Procedure Manual and Risk Management.

Benefits

Medical, dental, and vision packages, including annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
PTO plans.
Company-paid volunteer hours for eligible team members, in accordance with applicable state law.
401(k) for team members age 18 and over, with a company 3% match.
On-site medical centers offering wellness visits and sick care to team members age 18 and over.
Free access to on-site team member Health and Well-Being Centers, plus well-being programs, tools, and resources for team members and their immediate family members.
Education assistance and certification reimbursement.
Access to more than 6,000 courses through an online learning library.
Growth opportunities as the company opens new communities and expands existing ones.
Flexibility and work-life balance, and opportunities to learn and grow.