Practice Administrator - Rural Clinics

BJC HealthCare • Sullivan, MO

1d • Onsite

About The Position

The Practice Administrator leads business and clinical operations across one or more ambulatory clinics. For this role, the administrator leads operations for four Rural Health Clinics, providing comprehensive on-site leadership for clinical and non-clinical operations. The position supervises approximately 15–25 providers and manages clinical and non-clinical leaders and staff, patient experience, financial and administrative activities, and plans that support operational and team success. The administrator collaborates with hospital departments to meet practice and partner-hospital operational goals, and works closely with physicians and clinic leaders to support patient care, team performance, and operational success.

Missouri Baptist Sullivan Hospital is a designated critical access hospital serving residents of Crawford, Franklin, and Washington counties. It operates four rural health clinics and provides a range of hospital and specialty services, including emergency care, childbirth, critical care, surgery, cardiac rehabilitation, cancer care, therapy and rehabilitation, and wound care.

Requirements

• High school diploma or GED.
• 2–5 years of experience.
• Less than 2 years of supervisor experience.

Nice To Haves

• Bachelor's degree in Business or Healthcare Administration.
• 5–10 years of experience.
• 2–5 years of supervisor experience.

Responsibilities

• Manage staff, including onboarding and hiring, training, workload management, performance evaluations, and professional development plans.
• Ensure the productivity and actions of the team support department operational goals.
• Develop and adhere to departmental staffing, revenue, and expense budgets, responding to business changes that may affect budget goals.
• Collaborate regularly with providers to guide effective scheduling and efficient clinic and patient workflows.
• Establish and maintain cooperative, trusting, and engaged relationships with providers, and collaborate with Physician Leaders as needed.
• Develop and implement business plans aligned with organizational short- and long-term goals.
• Use BJC high reliability operating systems to monitor department performance, adjust based on trends, and lead performance improvement efforts.
• Lead and participate in daily huddles and rounding to facilitate patient flow and support patient, employee, and provider satisfaction.
• Develop and implement department standard work and procedures.
• Respond promptly to barriers or obstacles to daily workflows and escalate issues through established processes when appropriate.

Benefits

• Comprehensive medical, dental, vision, and life insurance, plus legal services, available on the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition assistance available on the first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED