Practice Administrator I

Somnia•Harrison, NY

4d•Onsite

About The Position

Somnia is seeking an experienced Practice Administrator to manage operations at Providence Regional Medical Center in Everett, Washington. The role is part of the leadership team and works directly with the Vice President of Operational Strategic Initiatives, the Regional Practice Administrator, and the Medical Office Coordinator. The administrator also works with Somnia’s executive management team and local hospital leadership. Strong interpersonal, organizational, and time-management skills are important. The position oversees revenue-cycle and billing processes, clinician operations and support, quality activities, recruitment and onboarding, credentialing, payroll and timekeeping, and performance improvement. It also supports hospital quality relationships, regulatory visits, clinical audits, and cost-savings initiatives.

Requirements

High school diploma required.
Prior clinical and clinical management experience required.
Strong organizational skills.
Problem-solving attitude and skills.
Strong written and verbal interpersonal and communication skills.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Availability to work the standard schedule, with nights and/or weekends as needed.

Nice To Haves

Bachelor’s or master’s degree, preferably in Business, Healthcare, or a related field, or similar advanced knowledge of the healthcare industry and fluency in healthcare processes and cycle-management activities such as revenue, recruiting, credentialing, and enrollment.
Prior project management experience.

Responsibilities

Follow the standard chart batching and scanning process according to the billing partner’s policies and procedures.
Complete or train support staff to thoroughly review charts for all pertinent information.
Assist with enrolling new clinicians with payers before their start dates.
Submit payroll data on time during payroll weeks and ensure accuracy.
Capture and report actual hours worked, including locum hours for account review.
Integrate the QGenda TTCM scheduling and timekeeping system and ensure clinicians use its full functionality.
Create and follow a standard process for clinicians leaving the group.
Collect and distribute provider information for initial and re-credentialing processes.
Review expiring or expired credentialing items, obtain outstanding information, and send it to the Somnia Credentialing Team and hospital medical staff office when appropriate.
Support Joint Commission processes and standards for all PD staff.
Lead onboarding for assigned clinicians and use the onboarding spreadsheet to maintain accurate clinician information.
Participate in facility-related recruitment calls, including the weekly recruitment call; assist with local recruitment and follow up with local candidates as needed.
Complete HIPAA Compliance Officer training and implement the role.
Support a positive working relationship with the hospital quality department through periodic visits and emails, helping ensure hospital goals and expectations are met.
Facilitate periodic clinical practice audits and maintain accurate records and reporting.
Collaborate with clinical leaders on Performance Improvement projects.
Ensure timely completion of F/OPPEs.
Coordinate with the facility and Somnia Compliance/Quality regarding planned or unplanned regulatory visits, and assist with site-visit preparation, education, and awareness.
Complete at least one cost-savings project annually.
Assist with special projects as assigned.