Power Equipment Sales Specialist

Rural King • Knoxville, TN

8d

About The Position

Rural King is seeking a Power Equipment Sales Specialist to provide expert product knowledge and customer service while driving sales across its power equipment departments. The role supports customers throughout the equipment lifecycle, including sales, financing, delivery, service, and warranty. Products include tractors, attachments and implements, zero-turn and riding lawn mowers, UTVs, utility trailers, and related parts and accessories.

The specialist helps customers choose equipment based on their needs, application, and budget; provides recommendations, demonstrations, and financing support; manages special orders; and maintains accurate customer and sales records. The role also involves equipment inventory and lifecycle records, pre-delivery inspections, equipment receiving and merchandising, coordinating service and repairs, processing service and warranty documentation, and supporting customers through delivery, service, and warranty. Additional duties include training associates, maintaining clean and organized equipment and shop areas, using store technology, cross-training, and other assigned work.

Requirements

• Strong knowledge of power equipment and its applications.
• Ability to meet sales goals, build customer relationships, and recommend products based on customer needs.
• Strong communication, customer service, problem-solving, and active listening skills.
• Ability to explain technical product information clearly.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced retail environment.
• Ability to stand and walk for extended periods.
• Ability to lift, push, and/or pull up to 50 pounds.
• Ability to use ladders, pallet jacks, forklifts, and other equipment.
• Ability to communicate effectively with customers and associates.
• Close vision required for computer-related activities.

Nice To Haves

• Retail sales, power equipment, agricultural equipment, lawn and garden, tractor, UTV, or related experience.
• Experience with CRM, Salesforce, POS, or retail technology.

Responsibilities

• Help customers select equipment based on their needs, application, and budget.
• Provide product recommendations, demonstrations, and financing support.
• Manage special orders and maintain accurate customer and sales information in Salesforce.
• Build customer relationships and support sales goals through knowledgeable, solution-focused service.
• Maintain accurate equipment inventory and customer lifecycle records in store systems and Salesforce, including sales, service, delivery, and warranty information.
• Complete pre-delivery inspections (PDI) on applicable equipment.
• Assist with receiving, moving, displaying, and delivering equipment.
• Maintain equipment displays, signage, and outdoor merchandising to company standards.
• Coordinate service and repairs with mechanics, parts associates, and mobile technicians.
• Process service documentation, including cases, parts requests, work orders, and warranty claims.
• Support customers throughout the delivery, service, and warranty process.
• Promote safe equipment operation and proper maintenance.
• Train associates on power equipment products and customer needs.
• Maintain clean and organized equipment and shop areas.
• Use computers, tablets, Salesforce, POS systems, and handheld devices.
• Participate in cross-training and perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Associate discounts
• Training and professional development
• Career opportunities with a company that promotes from within
• Competitive pay

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed