Power Equipment Sales Specialist

Rural King • Connellsville, PA

13d

About The Position

The Power Equipment Sales Specialist provides outstanding customer service while meeting and exceeding sales forecasts across Power Equipment departments. The role requires extensive power equipment knowledge, an understanding of retail financing and competitive products, and the ability to build customer relationships and close sales. Product areas include tractors, attachments and implements, zero-turn and riding lawn mowers, utility trailers, UTVs, accessories, and parts. The Specialist serves as customers’ direct contact for power equipment throughout its lifecycle, including sales, service, and warranty needs.

The position supports equipment sales and merchandising, product demonstrations, financing, ordering, receiving, inspections, delivery coordination, inventory tracking, and service and warranty documentation. It also involves maintaining equipment and work areas, training other associates, and providing support to customers and coworkers. The role requires regular use of office and electronic equipment and the ability to work flexibly across departments.

Requirements

• Exceptional customer service skills and a desire to help others.
• Expert knowledge of and operational experience with power equipment.
• Results-oriented, with retail sales experience.
• Excellent interpersonal skills, including relationship-building, active listening, and communicating effectively with diverse individuals.
• Excellent verbal and written communication skills.
• Proven ability to adapt to new environments, responsibilities, and activities.
• Ability to work independently without supervision.
• Strong background using electronic equipment, including tablets, computers, and online applications.
• Ability to interact with a team in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient.
• Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
• Ability to stand and/or walk for extended periods.
• Ability to perform repetitive wrist movements on a keyboard.
• Ability to lift, push, and/or pull at least 30 pounds repetitively and 31–50 pounds intermittently.
• Ability to communicate verbally with others in person and via electronic devices.
• Ability to use a ladder, pallet jack, and/or forklift.
• Close vision for computer-related activities.

Responsibilities

• Help customers identify power equipment that meets their applications and needs, providing excellent customer service.
• Meet and exceed sales forecasts in Power Equipment departments.
• Set and maintain equipment displays and signage according to company standards and the Outdoor Merchandising Guide.
• Conduct power equipment demonstrations when necessary.
• Assist customers with retail financing and ensure requirements are met before releasing tractors.
• Manage orders of power equipment for store stock and customer special orders.
• Assist with receiving, moving, and displaying power equipment.
• Conduct pre-delivery inspections when receiving and selling applicable equipment.
• Coordinate equipment delivery to customers as needed.
• Maintain current customer information in Salesforce throughout the equipment lifecycle.
• Maintain accurate tractor inventory in store inventory systems and Salesforce.
• Coordinate item service and repair with RK mechanics, the parts department, and mobile technicians.
• Assist customers and store mechanics with repair documentation in Salesforce, including cases, parts requests, work orders, and warranty claims.
• Ensure the safe use and proper maintenance of equipment and tools.
• Cross-train other store associates to assist power equipment customers.
• Help maintain cleanliness outside the store and throughout the shop work area.
• Use general office equipment, including a keyboard, to enter information.
• Participate in cross-training for flexibility across departments and responsibilities, and stay current on developments.
• Provide friendly, proactive, and professional support to internal and external customers, responding promptly and effectively to inquiries and concerns.
• Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Benefits

• 401(k) plan with a 100% match on the first 3% of contributions and a 50% match on the next 2%.
• Healthcare plans.
• Virtual doctor visits.
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
• 15% associate discount.
• Dave Ramsey’s SmartDollar Program.
• Associate Assistance Program.
• RK Cares Associate Hardship Program.
• 24/7 chaplaincy services.
• Company-paid YMCA family membership.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed