Outdoor Power Equipment Specialist
About The Position
Big Tool Box is a family-owned hardware store founded in 1978, offering hardware and tools, equipment rental and repair, garden supplies, lawn and sprinkler products, and grills and accessories. The Outdoor Power Equipment Specialist serves as the store’s expert on equipment such as lawn mowers, trimmers, blowers, chainsaws, generators, and pressure washers. The role drives sales by providing product knowledge, demonstrations, and recommendations to residential and commercial customers. It also maintains product displays, performs basic equipment setup and service tasks, and coordinates repairs. Full-time availability, including evenings, weekends, and holidays, is required.
Requirements
- High school diploma or GED equivalent.
- Deep mechanical aptitude and ability to explain technical details in customer-friendly terms.
- Proven sales track record, including consultative selling and closing techniques.
- Proficiency with POS systems, inventory software, and basic hand tools.
- Confident public speaking ability for group demonstrations and seasonal clinics.
- Working knowledge of Microsoft Office products.
- Ability to lift or move up to 50 pounds repeatedly.
- Ability to stand and walk for a full shift, bend, kneel, and demonstrate equipment at ground level.
- Ability to work indoors and outdoors in varying weather and tolerate fuel fumes and noise.
- Must be at least 18 years old due to power equipment use.
- Availability for evenings, weekends, holidays, and peak-season hours.
Nice To Haves
- At least 1 year of experience in outdoor power equipment sales, small-engine repair, or landscaping.
- Factory certifications; brand-specific training is provided.
Responsibilities
- Learn the specifications, features, fuel types, warranties, and maintenance requirements of the outdoor power equipment brands carried by the store.
- Conduct live equipment demonstrations, including starting engines, adjusting settings, and explaining safe operation.
- Compare models, recommend accessories, and offer extended protection plans.
- Consult with customers about their yard size, terrain, budget, and usage needs to recommend suitable equipment.
- Educate customers about safety gear, seasonal storage, and routine maintenance.
- Process special orders, quote parts, and schedule in-store or vendor repairs.
- Assemble, fuel, test, and stage floor models for display and demonstrations.
- Keep the outdoor power equipment area clean, organized, stocked, and accurately signed and priced.
- Track fast-moving items, notify management about low stock, and assist with receiving shipments.
- Perform basic pre-delivery inspections, oil changes, and blade sharpening.
- Tag and log customer equipment for repair and communicate repair timelines and costs.
- Follow safety protocols for personal protective equipment, fuel storage, and blade guards.
- Train seasonal staff in safe equipment handling.
- Perform other duties as assigned by store management.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
