Post Supervisor

General Security Services Corporation • St. Paul, MN

2d • $22 - $24

About The Position

The Post Supervisor reports to the Operations Manager and serves as a role model for professionalism, learning, conduct, personal effectiveness, strategic thinking, and the GSSC Core Values. The supervisor oversees Security Officers and other company personnel assigned to one or two client-site posts, ensuring high-quality service, compliance with post orders, completion of established rounds, and accurate reporting.

The role coordinates staffing and schedules, directs and supports personnel, maintains operational records and documentation, and helps ensure effective security services and client operations. Supervisory duties may include interviewing, onboarding, training, assigning work, coaching, evaluating, rewarding and disciplining employees, resolving complaints, and making hiring or termination recommendations. The Post Supervisor also supports investigations, regulatory compliance, equipment readiness, payroll and billing data, and the development of training and quality assurance measures.

The schedule is Monday through Friday, 7:00 a.m. to 3:00 p.m., for 40 hours per week. The work is primarily indoors, with occasional outdoor activity and field responsibilities. Schedule flexibility is expected.

Requirements

• High school diploma or equivalent.
• Ability to read, write, and speak English.
• Must be a U.S. citizen or an alien lawfully authorized to work in the United States.
• Must pass state and federal background checks and a drug screen.
• Must pass a Motor Vehicle Record Check and maintain an appropriate driving record.
• Must successfully complete GSSC Basic Training.
• One year of supervisory experience.
• Ability to meet and maintain applicable state, county, and municipal licensing requirements.
• Excellent verbal and written communication, administrative, customer service, and organizational skills.
• Proficiency with Microsoft Office, including SharePoint, Word, Excel, Outlook, Teams, and PowerPoint.
• Ability to manage and supervise staff, including creating schedules, providing training, and conducting disciplinary action when necessary.
• Exceptional leadership and personnel-management abilities.
• Ability to demonstrate critical thinking.
• Ability to project a professional, motivational, and enthusiastic management style.
• Schedule flexibility.
• Positive, supportive, and collaborative mindset.

Nice To Haves

• Three years of supervisory and related security experience.
• Preference for military veterans and candidates with law enforcement, corrections, or security-related experience.

Responsibilities

• Ensure effective and consistent delivery of security services and intended mission goals.
• Identify and coordinate Security Officer staffing needs.
• Perform assigned supervisory duties, including interviewing, orienting and training employees; planning, assigning and directing work; coaching and appraising performance; rewarding and disciplining employees; resolving complaints and problems; and making hiring and termination recommendations.
• Maintain open lines of communication with Security Personnel.
• Coordinate and maintain operational schedules for personnel and services.
• Develop officer duties and responsibilities and ensure their implementation.
• Assist Security and District Management with developing new clients and operations, coordinating new services, and establishing quality assurance measures.
• Assist with accurate and timely payroll data, billing data, and reports.
• Maintain operational reports, files, and documentation and ensure required service documentation is completed and distributed.
• Analyze security operations and their effectiveness on an ongoing basis.
• Oversee operational files, reports, and documentation.
• Ensure effective field training for new personnel and ongoing education with Management.
• Identify and resolve employee conflicts and respond to personnel issues, determining an appropriate course of action.
• Ensure performance evaluations are completed fairly and on time.
• Conduct internal investigations of employee misconduct and forward resulting reports.
• Partner with District Management in the termination process.
• Maintain equipment inventories and serviceability.
• Maintain compliance with state and federal regulatory requirements governing security operations.
• Participate in strategic planning for local Patrol Operations with Patrol and District Management.
• Ensure personnel comply with GSSC policies, procedures, and practices and that operations comply with federal regulations and state statutes.
• Coach and mentor personnel and live the company core values.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Competitive compensation and PTO
• Progressive pay increases
• Promotional and advancement opportunities
• Employee Referral & Retention Bonus Program
• Employee Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED