Human Services Unit Supervisor

Arizona Department of Administration • Phoenix, AZ

9d • Onsite

About The Position

The Post-Permanency Supports Supervisor works in the Office of Foster Care Supports and supervises case managers responsible for executing child-specific adoption and guardianship subsidy agreements with parents through the Arizona Adoption Subsidy Program. The program provides post-permanency support to adoptive parents who adopt children with special needs from the foster care system. The supervisor also oversees case management and support for adoptive parents and legal guardians, including annual case reviews.

Requirements

• Obtain and maintain clearance of the DCS Central Registry.
• A valid driver’s license is required because driving or use of a vehicle is an essential job function for conducting State business.
• Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Knowledge of governmental structure and program functions.
• Knowledge of techniques for carrying out goals and objectives and assisting the Program Administrator in accomplishing them.
• Knowledge of foster and adoptive recruitment and retention strategies.
• Knowledge of federal and state laws, regulations, and policies governing adoptions and permanency.
• Knowledge of work-supervision and management methods and techniques.
• Skill in providing leadership to staff and outside providers; assessing needs and evaluating resources; verbal and written communication; facilitating; time management; developing and implementing departmental policy and strategic plans; and applying work-leadership and work-management principles.
• Ability to plan evaluation and improvement processes to develop solutions to complex systems problems; oversee administrative services and identify trends or potential problem areas; establish and maintain good working relationships; and interpret, evaluate, and analyze statistical and programmatic data.

Nice To Haves

• The ideal candidate will have a master’s and/or bachelor’s degree from an accredited college or university in social work or another field.
• Excellent verbal and written communication skills.
• Some adoption-related experience.

Responsibilities

• Supervise case managers in the program.
• Ensure agreements prepared by staff meet federal and state program requirements before legal execution, and sign each agreement as the authorized DCS agency designee.
• Manage program workload by assigning and reassigning cases based on case manager expertise, the child’s special needs, and the services needed.
• Implement lean management principles and ensure program staff establish and use huddle board visual management.
• Interpret federal and state program policies to help case management staff maintain compliance.
• Suggest program, service-delivery, and service-array improvements to the program manager.
• Work with attorneys and providers to ensure quality services and prompt agency payment for those services.
• Perform other duties related to the position as assigned.
• Provide case management and support for adoptive parents and legal guardians, and review each case annually.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Top-ranked retirement and long-term disability plans.
• 10 paid holidays per year.
• Vacation accrued at 4.00 hours biweekly for the first three years.
• Sick time accrued at 3.42 hours biweekly.
• Deferred compensation plan.
• Wellness plans.
• Paid Parental Leave program.
• Arizona State Retirement System participation, with enrollment eligibility effective after 27 weeks of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed