Human Services - Day Habilitation Supervisor

Link Associates•West Des Moines, IA

About The Position

The Day Habilitation Supervisor oversees Day Habilitation programs to ensure compliance with accreditation, auditing, licensure, and organizational standards. The role provides active supervision and instruction to staff in developing and implementing the CCSP and MCO Plan for persons served, and supports the quality, timeliness, and effective delivery of services. The supervisor leads program operations, evaluates results, interprets policies and procedures, and reports to the Day Program Administrator. The position supervises department personnel, supports staff development and performance management, participates in hiring and disciplinary processes, and helps prepare program evaluations and surveys. It also represents the programs and Link Associates to stakeholders and the community. The role works with persons served, staff, and stakeholders on Life Plans, goals, curricula, and service progress. It supports CCSP development and related paperwork, monitors and reviews documentation, and helps ensure that records and files meet applicable standards. The supervisor also coordinates area activities with other departments and undertakes projects and duties as assigned.

Requirements

Bachelor’s degree in Education, Social or Human Services.
Two years of related successful work experience.
One year of supervisory experience.
Must meet agency policy regarding transportation and background checks.
Provide ongoing proof of personal vehicle insurance.
Ability to work daily using standard shop, home, and office equipment.

Nice To Haves

Medication Manager Certification or Certified Nurses Aide Certification preferred.

Responsibilities

Ensure the quality and timeliness of Day Habilitation services.
Maintain necessary program supplies.
Assist with on-site training and orientation of persons served.
Analyze monthly area financials and propose modifications as assigned by the Day Program Administrator.
Lead area staff in managing and administering programs consistent with licensure and accreditation requirements; regularly evaluate and report operational results to the Day Program Administrator.
Interpret policies and procedures for area personnel.
Supervise department personnel, including coaching, developing and reviewing performance evaluations, participating in interviews, and proposing salary adjustments.
Compile information and consult with the Department Director regarding disciplinary actions; participate in disciplinary actions as coordinated with the Corporate Operations Director.
Complete assigned responsibilities for formal program evaluations and survey preparation.
Represent Day Habilitation programs and Link Associates professionally to internal and external stakeholders, persons served, and the community.
Conduct staff meetings, team-building sessions, and individual meetings to review staff goals and the Life Plans of persons served.
Confer with persons served and stakeholders to evaluate, market, and promote services.
Assist with developing CCSPs for persons served, including pre- and post-staffing paperwork, and report ongoing progress toward goals.
Attend assigned meetings for persons served punctually and professionally.
Assist with the development, implementation, and oversight of curricula.
Instruct and counsel persons served as needed.
Supervise and coach assigned personnel to ensure CCSP and MCO Plans are implemented and progress is recorded.
Ensure documentation for persons served is complete, accurate, and reflects individual goal attainment; perform internal documentation reviews as directed.
Assist in ensuring files for persons served are maintained according to standards.
Complete and submit required documentation legibly, accurately, and with all required information.
Assist the Day Program Administrator and other staff with projects and assigned duties, and coordinate area activities with other areas and departments.