Human Services Unit Supervisor

Arizona Department of Administration • Phoenix, AZ

10d • Onsite

About The Position

The Human Services Unit Supervisor works in the Arizona Department of Child Safety’s Office of Foster Care Supports, supervising case managers who execute child-specific adoption and guardianship subsidy agreements with parents through the Arizona Adoption Subsidy Program. The program provides post-permanency support to adoptive parents who adopt children with special needs from the foster care system. The supervisor also supports case management for adoptive parents and legal guardians and ensures each case is reviewed annually.

The supervisor oversees the program’s case managers and workload, ensures agreements meet federal and state requirements before legal execution, and signs agreements as the Department’s authorized designee. The role applies lean management principles, interprets relevant policies, coordinates with attorneys and providers, and supports program and service improvements.

The position is based at 1818 E Sky Harbor Circle North, Phoenix, Arizona. Salary is $28.1875 per hour ($58,630 annually). The closing date is November 9, 2026. Employment requires obtaining and maintaining DCS Central Registry clearance, and driving or using a vehicle to conduct State business. Newly hired State employees must successfully complete E-Verify.

Requirements

• Obtain and maintain clearance of the DCS Central Registry.
• Meet the stated driver’s license requirements because driving or use of a vehicle to conduct State business is an essential job function.
• Successfully complete E-Verify as a newly hired State employee.

Nice To Haves

• Master’s and/or bachelor’s degree from an accredited college or university in social work or another field.
• Excellent verbal and written communication skills.
• Some adoption-related experience.

Responsibilities

• Supervise case managers in the program.
• Ensure each agreement executed by staff meets all federal and state program requirements before legal execution, and sign each agreement as the authorized DCS agency designee.
• Manage program workload by assigning and reassigning cases based on case manager expertise, the child’s special needs, and the services needed.
• Implement lean management principles for program staff and ensure huddle board visual management is in place and fully utilized.
• Interpret federal and state policies to help case management staff maintain compliance.
• Recommend improvements to the program, service delivery, and service array to the program manager.
• Work with attorneys and providers to ensure quality services and prompt agency payment.
• Perform other duties related to the position as assigned.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Retirement and long-term disability plans.
• 10 paid holidays per year.
• Vacation accrued at 4 hours biweekly for the first 3 years.
• Sick time accrued at 3 hours and 42 minutes biweekly.
• Deferred compensation plan.
• Wellness plans.
• Paid parental leave program.
• Arizona State Retirement System participation, with enrollment eligibility effective after 27 weeks of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed