Tampa- POS System Support Specialist

Sora Partners Inc•Tampa, FL

just now•$21 - $24•Onsite

About The Position

Looking for a rewarding and challenging career where you get to use your Restaurant experience to make a meaningful impact to the Greater Tampa/CFla restaurant industry on a daily basis? Wish to use your years of restaurant knowledge for a new career in POS technology? Well, join us at the rapidly growing Sora Partners! We work with some of the best restaurants in the country and are currently looking for happy and fun individuals who have meaningful experience using the TOAST POS platform in a restaurant setting as supervisors or Managers. In order to function successfully in this role, you will need to understand basic computer technology, have experience in restaurant operations, and comfort using front and back of house terminology. You will be installing, training and supporting our POS customers out in the field, and remotely. There is some mild (10#) lifting of the Hardware which primarily consists of terminals, printers and other smaller devices. Candidates who wish to be considered must have a reliable vehicle and also possess legal vehicle Insurance as well as a legal, government-issued Driver's License. You must be comfortable speaking to and teaching groups of restaurant staff, managers and decision makers: from independent restaurants to restaurant groups, and from Front-Line employees to Directors, stakeholders and owners. Occasionally you will support our customers remotely and so you should have access to a quiet place, free from noise or distractions, in order to provide the required high-level of support. Our employees also act as ambassadors: committed to customer success, and who are honest, tenacious professional and friendly. We focus on providing exceptional customer service and expect our new team members to embody that same level of commitment and enthusiasm.

Requirements

Meaningful experience using the TOAST POS platform in a restaurant setting as a supervisor or Manager.
Basic computer technology knowledge.
Experience in restaurant operations.
Comfort using front and back of house terminology.
Mild (10#) lifting of hardware (terminals, printers, etc.).
Reliable vehicle.
Legal vehicle insurance.
Legal, government-issued Driver's License.
Ability to adjust on the fly.
Professional demeanor.
Must live within Tampa, Fl Metro.
Restaurant manager/supervisor: 1 year (Required)
Do you have a reliable automobile and legal Auto Insurance and Driver's license? (required)

Nice To Haves

Knowledge and experience specifically using TOAST POS (not just general POS knowledge) in a management role.
Ability and willingness to learn new and other POS solutions like Square.
Highly Desirable: full Fluency in the Spanish language.

Responsibilities

Installing, training and supporting POS customers in the field and remotely.
Speaking to and teaching groups of restaurant staff, managers and decision makers.
Providing remote support to customers from a quiet place, free from noise or distractions.
Acting as an ambassador for the company, committed to customer success.