SYSTEM SUPPORT SPECIALIST #0004
About The Position
Central Plains Center is seeking a System Support Specialist to provide help desk customer service and answer user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications. This role will also provide operational assistance in the implementation and use of computer hardware and software, and assist in troubleshooting and resolving computer-related problems. The work involves operating automated office equipment such as personal computers, and other comparable equipment in either a stand-alone, network or server environment. The specialist will also provide training to agency staff in the implementation and use of automated systems, assist in inventory management of technology resources and assets, and assist in routine database activities, such as pulling data for reports and data entry.
Requirements
- High school graduate or equivalent
- Graduation from an accredited four-year college or university with a major course work in business, computer information systems, or a related field
- Experience in systems support work preferred
- Education and experience may be substituted for one another
- Must have valid TX driver's license and be insurable
Responsibilities
- Provides help desk customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications
- Provides operational assistance in the implementation and use of computer hardware and software
- Assists in troubleshooting and resolving computer-related problems
- Work involves operating automated office equipment such as personal computers, and other comparable equipment in either a stand-alone, network or server environment
- Provides training to agency staff in the implementation and use of automated systems
- Assists in inventory management of technology resources and assets
- Assists in routine database activities, such as pulling data for reports and data entry
Benefits
- Flexible work hours
- Generous leave time and holidays
- 100% Health coverage for our employees
- Supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
