About The Position

We are seeking an experienced POS Systems Manager to oversee POS system management and upgrades across retail operations. The ideal candidate will have 5+ years of experience maintaining POS infrastructure, implementing system upgrades, and ensuring smooth operations in multi-store environments. This role requires technical expertise, strong project coordination skills, and collaboration with IT, store operations, and vendors.

Requirements

  • 5+ years of experience in POS system management or upgrades
  • Strong knowledge of POS hardware and software platforms
  • Hands-on experience with system upgrades, patching, and deployment
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and collaboration abilities
  • Korean Bilingual Required

Nice To Haves

  • Experience with cloud-based POS systems
  • Familiarity with retail workflows and multi-store environments
  • Vendor management experience

Responsibilities

  • Manage and maintain POS systems across retail locations
  • Plan, coordinate, and execute POS system upgrades and migrations
  • Monitor system performance and implement improvements
  • Troubleshoot and resolve technical and operational issues
  • Collaborate with IT teams, store operations, and vendors
  • Maintain documentation of POS configurations, processes, and updates
  • Provide training and support for store teams on POS usage and upgrades
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