Portfolio Community Manager - Los Angeles

Action Property Management•Los Angeles, CA
•$85,000 - $95,000•Hybrid

About The Position

Action Property Management is hiring a Portfolio Community Manager I to oversee a portfolio of homeowner associations and serve as a trusted partner to Board members, homeowners, and vendors. The role supports smooth community operations and delivers resident service from the Los Angeles Regional Office on a hybrid schedule, with 1–2 in-office days per week. Salary is $85,000–$95,000 annually, depending on experience and qualifications, with a monthly automobile allowance and cell phone reimbursement. The position involves managing association operations, supporting Boards and financial planning, coordinating vendors and community projects, addressing resident concerns, preparing for meetings, and maintaining compliance and records. Evening availability for Board meetings and travel to properties for in-person meetings are required when needed.

Requirements

  • 3–5 years of HOA portfolio management experience.
  • CMCA certification or ability to obtain it within the first 6 months of employment.
  • Evening availability for Board meetings.
  • Ability to travel to and from properties for in-person meetings when needed.
  • Keen knowledge of budgets and the budgeting process.
  • Strong knowledge of audits, reserve studies, bidding processes, and association governing documents.
  • Strong verbal and written communication skills.
  • Effective presentation skills.
  • Exceptional time-management skills and ability to work independently.
  • Commitment to following up on issues in a timely manner.

Responsibilities

  • Manage day-to-day operations of assigned homeowner associations and ensure communities are maintained and operated in accordance with governing documents.
  • Build relationships with Board members, provide guidance on community matters, and assist with implementing Board decisions.
  • Assist with developing and monitoring association budgets, reviewing financial statements, and supporting responsible financial management.
  • Coordinate vendors and contractors, obtain proposals, monitor service performance, and ensure timely completion of maintenance and improvement projects.
  • Respond to homeowner inquiries, resolve concerns professionally, and promote a positive community experience.
  • Prepare Board meeting agendas and management reports, attend meetings, and coordinate follow-up on action items.
  • Support enforcement of community rules, governing documents, and applicable regulations while maintaining accurate association records.

Benefits

  • Monthly automobile allowance.
  • Cell phone reimbursement.
  • Health insurance.
  • 401(k) matching.
  • Unlimited PTO plus sick time, holiday pay, and a birthday holiday.
  • Hybrid work model with a flexible schedule and 1–2 in-office days per week.
  • Technology and resources intended to support efficiency and team success.
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