Community Liaison -- Los Angeles North

Gilead Sciences

1d • $115,260 - $149,160

About The Position

The Community Liaison (CL), HIV – Los Angeles North leads community-related initiatives and is responsible for supporting growth of Gilead’s HIV franchise in targeted markets. The role collaborates with Sales and Marketing and delivers complex clinical information about HIV treatment and prevention, including the role of Gilead products, to culturally diverse patient populations, allied healthcare providers, and decision-makers.

The CL establishes partnerships with institutions and organizations serving these communities, including AIDS service and community-based organizations, federally qualified health centers, STI clinics, addiction and methadone clinics, faith-based and cultural organizations, and specialty and community pharmacies. The role works with allied health professionals and facilitates connections between community organizations, professionals, and underserved patients to improve access to HIV care and treatment. This is a field-based position serving the Los Angeles North territory.

Requirements

• One of the following education and experience combinations: high school diploma and nine years of experience; associate degree and seven years of experience; bachelor’s degree and five years of experience; or master’s degree and three years of experience.
• Ability to travel as reasonably required, including regular travel within the assigned area.
• Ability to satisfy applicable onsite visitation requirements of healthcare practitioners, which may include vaccinations, drug screenings, and background screenings.
• Valid driver’s license.
• Strong interpersonal skills to build trusting relationships and identify customer and patient needs.
• Ability to communicate complex clinical concepts at appropriate literacy and conceptual levels for diverse audiences.
• Ability to prioritize and organize effectively.
• Excellent presentation, verbal, and written communication skills.
• Ability to work in cross-functional teams.
• High sense of urgency and strong work ethic.

Nice To Haves

• BA/BS degree, preferably in sciences, health or allied health, or business-related disciplines.
• At least five years of professional experience in pharmaceutical sales or a related healthcare environment, including three to four years in the HIV marketplace.
• Strong therapeutic knowledge of the HIV disease state.
• Knowledge of or prior experience working in or with community-based organizations and HIV patient populations.

Responsibilities

• Lead community-related initiatives and support growth of Gilead’s HIV franchise in targeted markets.
• Collaborate with Sales and Marketing.
• Deliver clinical information on HIV treatment and prevention, and the role of Gilead products, to diverse patient populations, allied healthcare providers, and decision-makers.
• Establish working partnerships with community-serving institutions and organizations, including ASOs/CBOs, FQHCs, STI clinics, addiction and methadone clinics, faith-based and cultural organizations, and specialty and community pharmacies.
• Work with allied health professionals, including social workers, case managers, treatment educators, discharge planners, and outreach workers.
• Facilitate linkages from organizations and professionals to underserved patients to improve access to HIV care and treatment.
• Develop strategies and tactical objectives with internal and external cross-functional teams to support product growth in untapped and underserved markets.
• Prioritize and organize work effectively, and communicate through presentations and written and verbal interactions.
• Travel regularly within the assigned area as reasonably required and satisfy applicable healthcare practitioner onsite visitation requirements.

Benefits

• Potential eligibility for a discretionary annual bonus.
• Potential eligibility for discretionary stock-based long-term incentives, depending on role.
• Paid time off.
• Company-sponsored medical insurance.
• Company-sponsored dental insurance.
• Company-sponsored vision insurance.
• Company-sponsored life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED