Account Executive Los Angeles North

Coty•Los Angeles, CA

2d•$90,000 - $115,000•Hybrid

About The Position

Coty is hiring an Account Executive for the department store channel in North Los Angeles. The role is responsible for delivering retail sales goals of more than $8 million, strengthening local account penetration, and leading retailer joint business planning, with particular focus on accelerating growth in high-potential stores. The Account Executive also leads, schedules, and coaches a team of part-time Brand Ambassadors and may take on special projects. The position involves analyzing retail sales and performance data, coordinating with internal and external partners, planning promotions and seasonal activity with retailers, and ensuring excellent in-store execution. It also includes leadership visits, managing visual merchandising and product placement, partnering with Education on training, and maintaining budgets, audit compliance, and proper use of corporate assets. The role is based around a home office with travel between locations in the Los Angeles area, with one office day per week and travel up to 80% of the time. Coty describes a diverse, inclusive workplace and offers hybrid work arrangements.

Requirements

3–5 years of related experience and/or training, or an equivalent combination of education and experience.
At least 2 years of experience in the department store channel.
At least 2 years of experience as an Account Executive.
Exceptional management, organization, communication, and interpersonal skills.
Knowledge of industry trends and best practices, and ability to work across functional areas.
Ability to travel up to 80% of the time within the Los Angeles area, work from a home office, and travel between locations; one office day per week.
Basic to intermediate proficiency in Excel and PowerPoint.

Nice To Haves

Bachelor’s degree from a four-year college or university.
Previous team leader experience with an organization of more than 5 people.
5 or more years of related experience and/or training, or an equivalent combination of education and experience, including 2 years in the department store channel and 2 or more years as an Account Executive.

Responsibilities

Deliver and exceed quarterly, seasonal, and annual retail sales goals, while communicating solutions to capture opportunities or mitigate risks.
Analyze daily and weekly sales, trends, brand rankings, penetration, stock status, and promotional performance; adjust support and plans as needed.
Partner with internal and external support teams and retailer partners to maintain sufficient basic stock, gift sets, and testers and maximize promotional return on investment.
Own retailer joint business planning, including promotional calendars, visual dates, product launches, storewide promotions, holiday plans, anniversaries, and competitive activity.
Ensure Brand Ambassadors execute in-store Coty events according to fashion house guidelines, working with Special Event, Marketing, Visual, and Personal Shopper teams.
Lead retailer visits by reviewing trends, rankings, successes, support needs, top doors, and plans to close performance gaps.
Lead, schedule, and coach part-time Brand Ambassadors to meet corporate scheduling and retail sales expectations; escalate local scheduling needs for approval.
Monitor Brand Ambassador schedule adherence, productivity, return on investment, clientele performance, and sales goal attainment; coach underperformers and recognize strong performance.
Prepare Brand Ambassador schedules by week and door according to corporate guidance, with schedules in place one quarter in advance.
Build strong relationships between Coty’s in-store team and store management to support preferred vendor status.
Coach through active participation in selling, events, visual merchandising, and shoulder-to-shoulder training; review educational materials and conduct role-play and coaching sessions virtually or in store.
Use data to coach Brand Ambassadors, share and reapply learnings, and develop their influence, negotiation, and objection-handling skills with store management.
Secure allocated space and location according to corporate directives, resolve placement concerns, and pursue incremental visual opportunities as budgets permit and guidelines allow.
Communicate corporate merchandising guidelines and monitor the condition of permanent and semi-permanent installations; escalate issues promptly.
Partner with the Education team and Director of Training & Event Programming to train Brand Ambassadors on initiatives, holiday and key merchandising plans, and event guidelines; confirm training retention through market visits.
Deliver market schools and regional or district presentations, including public speaking.
Manage spending within allocated budgets, including part-time staffing, travel and entertainment, in-store and event spending, and ProCard expenses.
Maintain timely and complete compliance with proof-of-performance and data collection, storage unit audits and inventories, seasonal non-saleable delivery logs, and rules for corporate assets.
Complete required call cycles and field visits, performance reviews, coaching discussions, action plans, and tracking of in-store call guide adherence.
Align and execute monthly top-door plans with retailers, with specific attention to education expectations; track visual, event, launch, merchandising, everyday space, and holiday gift-set performance.