Portfolio Community Manager - Los Angeles

Action Property Management•Los Angeles, CA
•$85,000 - $95,000•Hybrid

About The Position

Action Property Management is hiring a Portfolio Community Manager I to oversee a portfolio of homeowner associations and serve as a trusted partner to Board members, homeowners, and vendors. The position helps communities operate smoothly and delivers the company’s community management services. It is based out of the Los Angeles Regional Office and follows a hybrid work schedule, with 1–2 in-office days per week. The salary range is $85,000–$95,000 annually, depending on experience and qualifications. The position also includes a monthly automobile allowance and cell phone reimbursement. The manager handles association operations, Board relations, financial oversight, vendor coordination, resident concerns, meetings, governance, compliance, and records.

Requirements

  • 3–5 years of HOA portfolio management experience.
  • CMCA certification or the ability to obtain it within the first 6 months of employment.
  • Availability in the evenings for Board meetings.
  • Ability to travel to and from properties for in-person meetings when needed.
  • Keen knowledge of budgets and the budgeting process.
  • Strong knowledge of audits, reserve studies, the bidding process, and association governing documents.
  • Strong verbal and written communication skills.
  • Effective presentation skills.
  • Exceptional time management skills and the ability to work independently.
  • Commitment to following up on all issues in a timely manner.

Responsibilities

  • Manage the day-to-day operations of assigned homeowner associations, ensuring communities are well-maintained and operate in accordance with governing documents.
  • Build relationships with Board members, provide guidance on community matters, and assist with implementing Board decisions.
  • Assist with developing and monitoring association budgets, reviewing financial statements, and supporting responsible financial management.
  • Coordinate with vendors and contractors, obtain proposals, monitor service performance, and ensure timely completion of maintenance and improvement projects.
  • Respond to homeowner inquiries, resolve concerns professionally, and promote a positive community experience.
  • Prepare Board meeting agendas and management reports, attend meetings, and coordinate follow-up on action items.
  • Support enforcement of community rules, governing documents, and applicable regulations while maintaining accurate association records.
  • Attend evening Board meetings as needed and travel to properties for in-person meetings when needed.

Benefits

  • Monthly automobile allowance.
  • Cell phone reimbursement.
  • Health insurance.
  • 401(k) matching.
  • Unlimited PTO plus sick time.
  • Holiday pay and a birthday holiday.
  • Hybrid schedule with 1–2 in-office days per week.
  • Technology tools and resources to support efficiency and team members.
  • Support for career growth and development.
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