Portfolio Community Manager

Associa•Virginia Beach, VA
•$50,000 - $55,000•Onsite

About The Position

Community Group Inc., an Associa company, is hiring a Portfolio Community Manager to oversee a portfolio of assigned HOA and condominium communities in the Virginia Beach and Chesapeake areas. This onsite role is based at the corporate office in Virginia Beach, Virginia. The Portfolio Community Manager partners with members of the Board of Directors and onsite staff to ensure each community is well cared for. The role manages daily operations, including administrative work, maintenance, capital projects, and budgets.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • Customer-service mindset, team orientation, and proactive communication style.
  • Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
  • Organized, detail-oriented, self-directed, and strong follow-up skills.

Responsibilities

  • Research and respond to inquiries by phone, email, and in person.
  • Conduct community walkthroughs and site inspections.
  • Meet and greet homeowners, visitors, contractors, and vendors.
  • Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
  • Update homeowners about community news and events, maintenance projects, and HOA violation notices through email, mass email, letters, and flyers.
  • Review financials and create and manage budgets.
  • Schedule and facilitate monthly, quarterly, and yearly board meetings.
  • Coordinate architectural review requests.
  • Complete other projects as assigned.
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