Portfolio Community Manager

Associa • Gaithersburg, MD

2d • Onsite

About The Position

Community Association Services, an Associa company, is hiring a Community Association Manager to oversee a portfolio of assigned HOA and condominium communities, based at the corporate office in Gaithersburg, Maryland. The manager partners with members of the Board of Directors and onsite staff to ensure the community is well cared for and manages daily administrative, maintenance, capital project, and budget operations.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• At least 2 years of association management experience.
• CMCA or AMS credential.
• Customer-service driven, team-oriented, and proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized, detail-oriented, and self-directed, with strong follow-up skills.

Responsibilities

• Research and respond to inquiries by phone, email, and in person.
• Conduct community walkthroughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
• Review financials and create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Complete other projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED