Portfolio Community Manager

Inframark • Gilbert, AZ

1d

About The Position

The Community Manager oversees the day-to-day management and coordination of Association operations and administrative functions to maintain a smoothly running, properly functioning community. The role works with Board Members, Senior Managers, and the Regional Manager to develop strategic direction for Associations and ensure activities align with Board objectives. This position reports to the Senior Manager of Property Management.

Requirements

• Proven verbal and written communication skills for interacting with residents and Board members.
• Ability to establish strong interpersonal relationships with Board members and vendors.
• Strong organizational skills, ability to prioritize work, and attention to detail.
• Strong customer service skills.
• Strong presentation skills.
• Strong time-management skills.
• Ability to adapt to organizational change and client needs.
• Proficiency in Windows and Microsoft Office, including excellent Excel capabilities.
• Bachelor’s degree with 3–5 years of Community/Association management or equivalent experience, or an associate degree with 6–8 years of Community/Association management or equivalent experience.
• CMCA, AMS, or PCAM designation.

Responsibilities

• Work with Board Members, Senior Managers, and the Regional Manager to develop strategic direction for Associations.
• Ensure activities align with the mission, vision, critical success factors, and goals agreed upon by the Board of Directors.
• Develop, communicate, and monitor property budgets.
• Review monthly finances and recommend responses to anticipated shortfalls or excess funding by budget line item.
• Coordinate, negotiate, and administer vendor contracts for property-level services in accordance with the Association management agreement and Board direction.
• Audit and approve vendor and utility company invoices for payment according to client accounting procedures.
• Prepare timely and accurate monthly financial reports as required by the Association management contract.
• Conduct monthly inspections of common properties and prepare deed restriction violation communications in accordance with recorded covenants.
• Attend Board and annual meetings as required by contract.
• Prepare and distribute meeting notices, agendas, and minutes.
• Administer procedures for enforcing recorded rules and regulations, policies and procedures, and applicable laws.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• 401(k) plan
• Paid time off
• Sick leave
• Holidays
• Wellness plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree