Portfolio Community Manager

Inframark • Gilbert, AZ

1d

About The Position

The Portfolio Community Manager oversees the day-to-day management and coordination of Association operations and administrative functions to maintain smooth-running, properly functioning communities. The role works with Board Members, Senior Managers, and the Regional Manager to develop strategic direction for Associations, while ensuring activities align with the Board of Directors’ mission, vision, critical success factors, and goals. This position reports to the Senior Manager of Property Management.

The Community Manager develops, communicates, and monitors property budgets; reviews monthly finances and recommends responses to anticipated shortfalls or excess funding; and coordinates, negotiates, and administers vendor contracts. The role also audits and approves vendor and utility invoices, prepares monthly financial reports, inspects common properties, handles deed-restriction violation communications, attends Board and annual meetings, prepares meeting materials, and administers enforcement of recorded rules, policies, procedures, and applicable laws.

Requirements

• Proven verbal and written communication skills for interfacing with residents and Board members.
• Ability to establish strong interpersonal relationships with Board of Directors members and vendors.
• Strong organizational skills, ability to prioritize work, and attention to detail.
• Strong customer service skills.
• Strong presentation skills.
• Strong time-management skills.
• Ability to adapt to organizational change and client needs.
• Proficiency in Windows and Microsoft Office, with excellent Excel capabilities.
• Bachelor’s degree and 3–5 years of Community/Association management or equivalent experience, or an associate degree and 6–8 years of Community/Association management or equivalent experience.
• CMCA, AMS, or PCAM designation.

Responsibilities

• Work with Board Members, Senior Managers, and the Regional Manager to develop strategic direction for Associations.
• Ensure activities align with the mission, vision, critical success factors, and goals agreed upon by the Board of Directors.
• Develop, communicate, and monitor property budgets.
• Review monthly finances and recommend action to the Board regarding anticipated shortfalls or excess funding by budget line item.
• Coordinate, negotiate, and administer vendor contracts for property-level services in accordance with the Association management agreement and Board parameters.
• Audit and approve vendor and utility company invoices for payment in accordance with client accounting procedures.
• Prepare timely and accurate monthly financial reports as required by the Association management contract.
• Conduct monthly inspections of common properties within each Association and prepare deed-restriction violation communications in accordance with recorded covenants.
• Attend Board and annual meetings as required by contract.
• Prepare and distribute meeting notices, agendas, and minutes.
• Administer procedures for enforcing recorded rules and regulations, policies and procedures, and current laws.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree