Portfolio Community Manager

Hoamco • Bullhead City, AZ

1d

About The Position

Under the general supervision of the Regional Director, the Portfolio Community Association Manager oversees personnel performance and the maintenance of assigned physical properties or projects, ensuring compliance with company and Board policies and procedures. The role manages community accounts, supports each community’s values and vision, and provides leadership focused on resident satisfaction. It also serves as a liaison between HOAMCO and assigned communities, coordinating communication and operations.

The manager advises Boards on long-term planning, goals, and policy; oversees daily operations, community assets, contractors, maintenance, records, governance, and risk management; and supports annual budgeting and financial oversight. The role facilitates Association meetings, architectural reviews, community standards, and timely communication with Board members, residents, vendors, and staff. Other duties include attending requested HOAMCO training and performing tasks that support community success.

HOAMCO describes its culture as grounded in teamwork, integrity, transparent communication, and exceptional customer service. The company has managed communities since 1991 and reports managing more than 600 communities across six states.

Requirements

• CMCA certification or a higher management designation is preferred.
• One to two years of experience as a Community Association Manager is preferred, or other management experience.

Nice To Haves

• CMCA certification or a higher management designation.
• One to two years of Community Association Manager experience.

Responsibilities

• Serve as a community leader and build connections and opportunities that foster a sense of community.
• Advise Boards on long-term planning, goal-setting, and policymaking.
• Act as a liaison between HOAMCO and assigned communities.
• Communicate proactively and transparently with Board members, residents, and staff; facilitate meetings with developers, Boards, residents, and volunteers.
• Develop and maintain professional relationships with each Association’s Board of Directors.
• Oversee daily operations, management, and maintenance of community assets.
• Maintain residential files, records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and other relevant records.
• Facilitate and attend Association meetings.
• Use company and vendor resources to execute Board directives and community goals.
• Oversee service contractors and negotiate service contracts or obtain bids as needed or directed by the Board.
• Ensure procedures are followed for vendors, contractors, service requests, and maintenance form logs.
• Inspect exterior and common areas of each assigned project at least twice a month and prepare written recommendations for repairs or replacements as required by the Board.
• Develop a building maintenance program and schedule for community assets.
• Uphold community standards under applicable laws, CC&Rs, and design guidelines; facilitate architectural design review and oversee CC&R compliance.
• Ensure liability and insurance policies meet governing-document and legal requirements; develop a risk management program with industry experts and advisors.
• Ensure required workers’ compensation and liability insurance documentation and executed contractor contracts are in place before work begins.
• Assist Boards in preparing annual budgets; administer and monitor operating and reserve budgets.
• Review monthly financial packages, prepare budget variance reports, and identify opportunities to improve service or reduce expenses.
• Review contractual services annually or as needed to ensure community objectives are met.
• Ensure association notices are accurate and distributed on time; process correspondence and respond to inquiries professionally and promptly.
• Prepare complete Board packets, agendas, and management reports.
• Attend requested HOAMCO training classes, meetings, and seminars, and perform other assigned duties.
• Project a positive company image, prioritize effectively in a fast-paced environment, support colleagues, collaborate, provide exceptional customer service, maintain a professional demeanor, and uphold integrity and credibility.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401(k) contributions.
• Paid time off for vacation, holidays, medical needs, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Employee Assistance Program and Calm Health support programs.
• Optional short- and long-term disability insurance, life insurance, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed