Portfolio Community Association Manager

Associa•Jacksonville, FL
•Onsite

About The Position

The Licensed Community Association Manager (LCAM) provides overall supervision of assigned communities and effectively interacts with homeowners, vendors, board and committee members, onsite staff, the Client Shared Service Center (CSSC), and branch office personnel. The position is located in Jacksonville, Florida, and pays $62,000–$68,000 annually, contingent upon experience. The manager attends evening board meetings and community events and is on call for emergencies, including evenings and weekends.

Requirements

  • Valid Florida Community Association Manager (LCAM) license.
  • Minimum 1–3 years of experience managing HOAs or condominiums.
  • Professional customer service skills.
  • Exceptional written and verbal communication skills, with a polished, professional, and friendly demeanor.
  • Self-starter.
  • Ability to thrive in a fast-paced environment.
  • Time-management and time-critical prioritization skills.
  • Availability on call for emergencies, including evenings and weekends.

Responsibilities

  • Supervise Association operations and administration in accordance with the management agreement, Florida Statutes, and Association policies and procedures.
  • Serve as the primary liaison to the Association Board of Directors and homeowners.
  • Attend evening Board meetings and community events.
  • Ensure the Board of Directors is aware of legal actions involving the Association.
  • Monitor client delinquency and the collections process.
  • Maintain unit and contract files related to Association operations.
  • Prepare Board packages within established time frames.
  • Oversee the covenant enforcement process.
  • Conduct regular site inspections.
  • Obtain vendor proposals.
  • Communicate in a timely manner.
  • Review financial reports.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Disability insurance
  • Support with wellness and development initiatives
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