Porter

TravelCenters of America•Amarillo, TX

About The Position

The Porter, referred to in the job summary as a Customer Service Attendant, is a member of the store team responsible for maintaining buildings and facilities in a clean, sanitary condition according to TravelCenters of America standards. The role helps provide customers with a pleasant environment and a clean, sanitary travel center. Duties include cleaning facility areas as directed, following safety and security procedures, reporting potentially unsafe situations, using protective equipment properly, and knowing the quantities and types of cleaning supplies used for each assignment. Other job-related duties may be assigned. The position requires customer-service and communication skills, working knowledge of cleaning equipment and supplies, and the ability to work flexible hours, including nights, weekends, and some holidays. Work may involve outdoor elements in all seasons, loud noise, fumes, particles, moving mechanical parts, vibration, and exposure to dirt, dust, grime, grease, oil, gas, and concentrated cleaning solutions. Physical demands include regular talking and hearing; occasional standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, repetitive leg use, and lifting up to 50 pounds or moving heavy objects. Duties are performed with or without reasonable accommodation.

Requirements

  • Excellent customer service and communication skills.
  • Working knowledge of cleaning equipment and supplies.
  • Ability to work flexible hours, including nights, weekends, and some holidays.
  • Ability to meet the physical demands described, with or without reasonable accommodation.

Nice To Haves

  • A dedicated individual who works well with others and is excited to be part of the team.

Responsibilities

  • Clean all areas of the facility as directed and provide guests with a clean, sanitary environment.
  • Follow safety and security guidelines and procedures.
  • Remain alert to and report potentially unsafe situations caused by team members or guests, and take corrective action when necessary.
  • Wear and use protective equipment properly and safely.
  • Know the quantities and types of cleaning supplies used for each cleaning assignment.
  • Perform other job-related duties as assigned.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) with a company match.
  • Vacation and paid holidays.
  • Tuition reimbursement.
  • On-site meal discounts.
  • Discounts on technology, travel, food, and fuel.
  • Opportunity for growth and advancement.
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