Porsche Service Lot Attendant

Hoffman Auto Group • East Hartford, CT

7d • $18 - $18 • Onsite

About The Position

The Porsche Service Lot Attendant is responsible for ensuring safe and efficient handling of customer and company-owned vehicles. The position does not lead others. The attendant greets customers entering the service area and directs them to the service write-up area, tags vehicles, installs mats and seat covers, and parks vehicles in appropriate locations. The role also involves keeping the lot organized and accessible, including removing debris and snow; maintaining loaner vehicles; washing them, filling their gas tanks, and parking them in designated areas; and notifying management of mechanical or body repairs needed. The attendant performs alignment checks in the drive-through and promptly provides color alignment printouts to Service Consultants while customers are still in the office. The role also includes cleaning, washing, and detailing customer vehicles, the shop, and the service drive as needed.

Requirements

• High school diploma.
• Valid driver's license.
• Ability to adapt to and embrace change with an internal and external customer-centric mindset.
• Commitment to advocating for teammates and advancing technology.
• Effective oral, written, and listening communication skills.
• Ability to work well with customers, promote a positive company image, and strive to resolve customer issues.

Nice To Haves

• 1–2 years of experience in a customer-service-oriented environment.

Responsibilities

• Greet customers entering the service area and direct them to the service write-up area.
• Tag vehicles and install mats and seat covers.
• Park vehicles in appropriate locations.
• Maintain an organized lot that provides easy access for customers, including removing debris and snow.
• Maintain loaner vehicles by washing them, filling their gas tanks, and parking them in designated areas.
• Inform management of mechanical or body repairs needed.
• Perform alignment checks in the drive-through quickly and efficiently, and provide color alignment printouts to Service Consultants while the customer is still in the office.
• Clean, wash, and detail customer vehicles, the shop, and the service drive as needed.

Benefits

• Medical, dental, and vision coverage.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance.
• 401(k) retirement savings with company match.
• Tuition reimbursement.
• Loan reimbursement.
• Charity gift donation matching.
• Professional development opportunities through Hoffman University.
• For technicians: unlimited tool reimbursement and a dedicated training program to develop skills and test for certifications.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED