POOLSIDE CAFE SERVER

GATE•Jacksonville, FL

About The Position

Epping Forest Yacht and Country Club is hiring a Poolside Cafe Server for the Spring to Fall 2025 season. The role is based in the Wheelhouse Cafe, which has a full-size bar and dining room serving adult, family, and children's pool areas. The club seeks energetic, self-motivated team members who uphold high standards for the guest experience. Staff may continue working at the property in other roles, such as Mansion Server, Bartender, or Captain. The server helps guests enjoy their dining experience through a positive attitude, product knowledge, high-quality service, use of guests' names, exceeding expectations, and teamwork. The position requires at least six months of food-service or private-club server experience, including use of a point-of-sale (POS) computer system, and knowledge of service standards, beverages, course sequence, tableware, and relevant equipment and safety features. The role requires working on one's feet at a quick pace for several hours and lifting, carrying, and moving items weighing up to 35 pounds. Epping Forest Yacht & Country Club is an Equal Opportunity Employer and a Drug-Free Workplace. It provides equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

Requirements

Ability to read, write, speak, and follow written and/or oral directions in English.
At least six months of food-service or private-club server experience.
Experience using a point-of-sale (POS) computer system.
Knowledge of finer points of service; alcoholic and nonalcoholic beverages; course sequence; utensils, plateware, and glassware; and appropriate equipment and its safety features.
Positive attitude, product knowledge, ability to deliver high-quality service and exceed guest expectations, and ability to work as part of a team.
Ability to work a flexible schedule, including weekends and holidays.
Ability to work on one's feet and move at a quick pace for several hours at a time.
Ability to lift, carry, and move up to 35 pounds, including furniture, glasses, dishes, ice, beer, wine, and liquor, individually on racks or trays or by cases.
Maintain a professional, clean, and well-groomed appearance; hair must be clean and cut in a becoming style, subject to management approval.

Responsibilities

Arrive punctually and consistently on time.
Maintain a professional appearance and welcoming demeanor, including appropriate, clean clothing and a name tag.
Complete sidework before opening.
Set tables and ensure glasses, silverware, shakers, sugar holders, chairs, table bases, flowers, and tablecloths are properly prepared.
Attend pre-shift meetings to learn daily specials and other information.
Greet members and their guests promptly and with a smile.
Guide members and their guests through the dining experience and communicate with them frequently.
Enter member checks accurately and promptly using the POS system.
Communicate with the Cafe Captain or Service Director about when to close.
Clean the station and complete required sidework.
Close and check all member checks at the end of the shift, and submit checkout to the Café Captain or Service Director.
Perform other duties assigned by the Café Captain or Service Director to support quality member service.