PT Pooled Aquatics (Manager in Training) (2 positions)

City of Pasadena•Pasadena, TX

1d•Onsite

About The Position

The Manager in Training is a seasonal position with the City of Pasadena Parks & Recreation Department. The role assists the Head Pool Manager with swimming pool operations and helps ensure safety, cleanliness, and quality customer service for City of Pasadena citizens and guests. When the Head Pool Manager is not present, the Manager in Training oversees pool staff—including cashiers, swim lesson instructors, and lifeguards—and facility guests, with a focus on safety. The position supports daily pool operations, staff training and development, customer satisfaction, employee coaching and discipline processes, and accurate recordkeeping. Work hours vary by pool; the employee may be asked to cover shifts at other City pools and may work as late as 9 p.m. All in-service trainings and manager meetings are mandatory. The employee must maintain required licenses, certifications, clearances, and job requirements without interruption, follow the assigned schedule and City timekeeping and attendance policies, and perform other duties assigned by the supervisor.

Requirements

American Red Cross Lifeguard Instructor certification.
American Red Cross Lifeguarding certification.
CPR with AED certification.
First Aid certification.
Bloodborne pathogens training; this may be obtained through the City of Pasadena before hire.
Must maintain all necessary licenses, certifications, clearances, and job requirements without interruption.
Must work the assigned schedule and comply with City timekeeping and attendance policies.
Must attend all in-service trainings and manager meetings.

Nice To Haves

American Red Cross Water Safety Instructor certification.

Responsibilities

Assist the Head Pool Manager with pool operations and help ensure safety, cleanliness, and quality customer service.
Manage pool staff and facility guests when the Head Pool Manager is not present, ensuring their safety.
Oversee daily operations, including completion of chemical, cleaning, daily-log, lifeguard-duty, and cashier-duty requirements.
Assist staff with daily operations and ensure tasks meet the Recreation Manager’s standards.
Provide customer service through greetings, surveys, and acknowledgments; promptly address customer concerns and provide feedback to support customer satisfaction.
Ensure staff provide consistent customer service.
Attend and actively participate in all in-service trainings.
Assist with leading weekly in-service training according to the schedule provided by the Aquatics Office.
Assess lifeguards’ skills against City of Pasadena Aquatics standards, identify skills below standard, and provide assistance to support their skills, knowledge, and ability to perform patron surveillance.
Understand and assist with the City of Pasadena’s Corrective Action Method, including coaching employees to understand and meet job expectations.
Document employee and manager-in-training actions related to discipline, maintaining accurate records.
Follow the City’s corrective-action guidelines, including coaching, performance counseling, informal reminders, formal reminders, performance improvement plans, and termination if necessary.
Complete, enter in HydroApps, and maintain files, reports, employee timesheets, chemical logs, daily checklists, in-service sign-in sheets, and other documents; keep records thorough, filed, and accessible to the Aquatics Recreation Manager.
Work the assigned schedule, cover shifts at other City pools when requested, and comply with City timekeeping and attendance policies.
Maintain all required licenses, certifications, clearances, and job requirements without interruption.
Perform other duties as assigned by the supervisor.