PT Pooled Aquatics (Assistant Pool Manager) (3 positions)

City of Pasadena•Pasadena, TX

About The Position

The Assistant Pool Manager is a seasonal position with the City of Pasadena Parks & Recreation Department. The role assists the Pool Manager with swimming pool operations and helps ensure safety, cleanliness, and quality customer service for City of Pasadena citizens and guests. The Assistant Pool Manager oversees pool staff—including managers-in-training, cashiers, swim lesson instructors, and lifeguards—and helps ensure the safety of staff and facility guests. The position supports daily operations, customer satisfaction, lifeguard training and performance, employee coaching and discipline, and accurate recordkeeping. Hours vary by pool; assistant managers may be asked to cover shifts at other City pools and may work as late as 9 p.m. Attendance at all in-service trainings and manager meetings is mandatory. Employees must maintain all required licenses, certifications, clearances, and job requirements without interruption, work their assigned schedule, and comply with the City's timekeeping and attendance policy.

Requirements

American Red Cross certification in Lifeguarding.
American Red Cross certification in CPR with AED.
American Red Cross certification in First Aid.
American Red Cross certification in blood borne pathogens.
Maintain all required licenses, certifications, clearances, and job requirements without interruption.
Work the assigned schedule and comply with the City's timekeeping and attendance policy.
Attend all in-service trainings and manager meetings.

Nice To Haves

American Red Cross Water Safety Instructor certification.

Responsibilities

Assist the Pool Manager with swimming pool operations and help ensure safety, cleanliness, and quality customer service.
Manage pool staff, including managers-in-training, cashiers, swim lesson instructors, and lifeguards, and help ensure the safety of staff and facility guests.
Oversee daily operations and ensure chemical, cleaning, daily-log, lifeguard-duty, and cashier-duty sheets are completed.
Promote customer satisfaction through greetings, surveys, and acknowledgments; promptly address customer concerns and provide feedback.
Ensure staff provide consistent customer service.
Attend and actively participate in all in-service trainings.
Provide weekly in-service training according to the schedule provided by the Aquatics Office.
Ensure lifeguards' skills meet or exceed City of Pasadena Aquatics standards; identify skill gaps and provide assistance so lifeguards can perform patron surveillance effectively.
Apply the City of Pasadena's corrective action process, including coaching, performance counseling, informal reminders, formal reminders, performance improvement plans, and termination when necessary.
Document employee and management actions related to discipline and maintain accurate records.
Keep files and reports, employee timesheets, chemical logs, daily checklists, in-service sign-in sheets, and other documents complete, organized, and readily accessible to the Aquatics Manager and Assistant Recreation Manager.
Cover shifts at other City pools when requested and work the assigned schedule.
Comply with the City's timekeeping and attendance policy and maintain required licenses, certifications, clearances, and job requirements.