PT Pooled Aquatics (Pool Manager) (3 positions)

City of Pasadena•Pasadena, TX

1d•Onsite

About The Position

The Pool Manager is a seasonal position with the City of Pasadena Parks & Recreation Department. The role manages swimming pool operations and ensures safety, cleanliness, and quality customer service for City of Pasadena citizens and guests. The Pool Manager oversees assistant pool managers, managers in training, cashiers, swim lesson instructors, lifeguards, and facility guests, with a focus on maintaining safety. Managers’ schedules vary by pool and may range from as early as 5 a.m. to as late as 9 p.m. All in-service trainings and bi-weekly managers’ meetings are mandatory. Managers may be asked to cover shifts at other City of Pasadena pools. They must maintain all necessary licenses, certifications, clearances, and job requirements without interruption, work their assigned schedule, and comply with the City’s timekeeping and attendance policy. Other duties may be assigned by the supervisor.

Requirements

American Red Cross Lifeguard Instructor certification.
American Red Cross Lifeguarding certification.
CPR certification with AED.
First Aid certification.
Blood-borne pathogens training; this may be obtained through the City of Pasadena prior to hire.
Maintain all necessary licenses, certifications, clearances, and job requirements without interruption.
Work the assigned schedule and comply with City timekeeping and attendance policy.
Attend all in-service trainings and bi-weekly managers’ meetings.

Responsibilities

Manage daily pool operations and ensure chemical, cleaning, daily-log, lifeguard, and cashier tasks are completed to the Aquatics Recreation Manager’s standards.
Assist staff with daily operations as needed and ensure assigned tasks are completed to standard.
Provide customer service through greetings, surveys, and acknowledgments; promptly address customer concerns and provide feedback to support customer satisfaction.
Ensure staff provide consistent customer service.
Attend and actively participate in all mandatory in-service trainings; assist with leading weekly training according to the Aquatics Office schedule.
Assess lifeguards’ skills against City of Pasadena Aquatics standards, identify areas below standard, and provide assistance so lifeguards can perform patron surveillance effectively.
Apply the City of Pasadena’s corrective-action process, including coaching and applicable reminders, counseling, performance improvement plans, and termination policies when necessary.
Document employee and manager actions related to discipline and maintain accurate records.
Complete and organize files, reports, employee timesheets, chemical logs, daily checklists, and in-service sign-in sheets; enter required documents into HydroApps software for the Aquatics Recreation Manager.
Attend bi-weekly managers’ meetings and cover shifts at other City of Pasadena pools when asked.
Maintain required licenses, certifications, clearances, and job requirements; follow the assigned schedule and City timekeeping and attendance policy.
Perform other duties as assigned by the supervisor.