PT Pooled Aquatics (Assistant Pool Manager) (3 positions)

City of Pasadena • Pasadena, TX

1d

About The Position

The Assistant Pool Manager is a seasonal position with the City of Pasadena Parks & Recreation Department. The role assists the Pool Manager with swimming pool operations and helps ensure safety, cleanliness, and quality customer service for City of Pasadena citizens and guests. The Assistant Pool Manager oversees pool staff, including managers-in-training, cashiers, swim lesson instructors, and lifeguards, as well as facility guests, with safety as a priority.

The position supports daily pool operations, customer satisfaction, staff training and performance, discipline, and documentation. Hours vary by pool; assistant managers may be asked to cover shifts at other City pools and may work as late as 9 p.m. Attendance at all in-service trainings and manager meetings is mandatory. Employees must maintain required licenses, certifications, clearances, and job requirements without interruption, work their assigned schedule, and comply with the City's timekeeping and attendance policy.

Requirements

• American Red Cross certification in Lifeguarding.
• American Red Cross CPR with AED certification.
• American Red Cross First Aid certification.
• American Red Cross blood borne pathogens certification.
• Maintain all necessary licenses, certifications, clearances, and job requirements without interruption.
• Work the assigned schedule and comply with the City's timekeeping and attendance policy.
• Attend all in-service trainings and manager meetings.

Nice To Haves

• American Red Cross Water Safety Instructor certification.

Responsibilities

• Assist the Pool Manager with swimming pool operations and help ensure safety, cleanliness, and quality customer service.
• Manage pool staff, including managers-in-training, cashiers, swim lesson instructors, and lifeguards, and ensure the safety of staff and facility guests.
• Oversee daily operations and ensure chemical and cleaning tasks, daily-log sheets, lifeguard duties, and cashier duties are completed.
• Promote customer satisfaction through greetings, surveys, and acknowledgments; promptly address customer concerns and provide feedback.
• Ensure staff provide consistent customer service.
• Attend and actively participate in all in-service trainings.
• Provide weekly in-service training according to the schedule provided by the Aquatics Office.
• Assess lifeguard skills against City of Pasadena Aquatics standards, identify skills below standard, and provide assistance to improve lifeguards' skills and knowledge for patron surveillance.
• Apply the City of Pasadena's corrective action method, including coaching and the applicable steps of performance counseling, informal reminders, formal reminders, performance improvement plans, and termination when necessary.
• Document employee and manager actions related to discipline and maintain accurate records.
• Keep files, reports, employee timesheets, chemical-log sheets, daily checklists, and in-service sign-in sheets complete, organized, and readily accessible to the Aquatics Manager and Assistant Recreation Manager.
• Cover shifts at other City pools when asked and work the assigned schedule, which may extend as late as 9 p.m.
• Attend all mandatory manager meetings and comply with the City's timekeeping and attendance policy.
• Maintain all required licenses, certifications, clearances, and job requirements without interruption.

What This Job Offers

• Education Level: No Education Listed