Pool & Beach Attendant

Loews Hotels • Miami Beach, FL

5d • Onsite

About The Position

Loews Miami Beach Hotel is seeking a guest-focused Pool & Beach Attendant to support recreation spaces and activities at its oceanfront South Beach resort. The role welcomes guests at pools, beach areas, fitness centers, and recreation desks; supports daily programming; assists with cabana and chair reservations; and maintains safe, clean, well-organized recreation areas. The attendant helps create memorable guest experiences while upholding Loews service and brand standards.

The position works with guests and teams across the property, including Recreation, Housekeeping, Engineering, Security, Medical, Front Desk, Concierge, Food & Beverage, Marketing, and Events. Duties include setting up and inspecting equipment, monitoring facilities, assisting with incident response, maintaining supplies and inventory, processing applicable transactions, and supporting seasonal and special events. The position also includes transporting guests by golf cart around the property, including to Silver Strand Beach Hut, and requires a valid driver’s license.

The role may require varying schedules to reflect business needs, regular attendance, mandatory training and meetings, and other assigned duties. Physical requirements include regularly lifting 45 pounds; reaching, bending, crouching, kneeling, pushing, pulling, and walking; and standing for several hours at a time.

Requirements

• Valid driver’s license to shuttle guests by golf cart.
• Strong communication and interpersonal skills, including confidence facilitating small groups and family activities.
• Reliability, organization, proactivity, and a collaborative mindset.
• Comfort working in outdoor environments.
• Regularly lift 45 pounds and reach, bend, crouch, kneel, push, pull, and walk; stand for several hours at a time.

Nice To Haves

• Previous customer service or hospitality experience; recreation, fitness, or resort experience is a plus.
• CPR/AED and First Aid certification, or willingness to obtain certification upon hire.
• Lifeguard certification, depending on property needs.
• Basic proficiency with Microsoft Office, including Teams, Word, and Excel; familiarity with point-of-sale systems and scheduling tools.
• Knowledge of local attractions and outdoor or recreation practices.
• Multilingual abilities.

Responsibilities

• Greet guests at pools, beach areas, fitness centers, and recreation desks, and provide information about amenities, hours, and programming.
• Host and support daily activities such as fitness classes, lawn games, children’s crafts, movie nights, and seasonal events.
• Maintain a warm, friendly atmosphere while following Loews’ service and brand standards.
• Assist with cabana and chair reservations, escort guests to assigned locations, and set up towels, water, and amenities.
• Anticipate guest needs, resolve concerns, or escalate them to the Recreation Manager when appropriate.
• Monitor recreation areas for safety, capacity, and cleanliness, and enforce property rules and local regulations.
• Set up, inspect, and break down daily equipment, including umbrellas, lounge chairs, game sets, and fitness accessories.
• Conduct regular safety walk-throughs and respond promptly to hazards, spills, weather changes, and other conditions.
• Support incident response and emergency procedures, calling for assistance from Security, Engineering, or Medical as needed.
• Provide basic first aid within the scope of training if certified and assist lifeguard staff during emergencies.
• Maintain inventory of towels, supplies, and recreation equipment; track usage and report loss or damage.
• Prepare activity spaces according to schedules and planograms or diagrams, maintaining visual order and brand cohesion.
• Process cabana, activity, and rental transactions where applicable, and handle cashless payments according to policy.
• Coordinate with Housekeeping and Engineering regarding cleanliness and maintenance needs, and submit and follow up on work orders.
• Support seasonal programming, holiday events, and special activations in partnership with Marketing and Events.
• Share guest feedback and participation trends with the Recreation Manager to help improve programming.
• Communicate with Front Desk, Concierge, and Food & Beverage teams to coordinate guest requests and service timing.
• Attend meetings and training sessions and maintain current knowledge of offerings, promotions, and safety procedures.
• Shuttle guests by golf cart around the property, including Silver Strand Beach Hut.
• Comply with legal policies and requirements to preserve the livelihood and reputation of recreation outlets.
• Maintain regular attendance, attend mandatory training sessions and meetings, and perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• 401(k) and company match.
• Paid sick days, vacation, and holidays.
• Paid bereavement and paid pet bereavement.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance.
• Complimentary meals in the Team Member Café while working.
• Team Member hotel rates, discounts, and other perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed