Pool Attendant

Marriott•Naples, FL

About The Position

The Pool Attendant cleans and maintains the pool deck, including washing and mopping, and obtains, folds, and stacks towels according to company procedures. The role promotes a fun and relaxing atmosphere in recreational areas through an upbeat and enthusiastic approach, welcomes guests, anticipates and addresses their service needs, and assists individuals with disabilities. The attendant observes recreational activity, promotes facility rules, identifies situations in which guests may be unable to participate safely, and informs a supervisor or manager. The role provides assistance to injured guests until emergency medical services arrive and reports accidents, injuries, and unsafe work conditions. The attendant completes safety training and certifications, follows company policies and quality standards, maintains a clean and professional appearance, protects company assets, and keeps proprietary information confidential. The position also requires professional communication and positive working relationships. Duties include reading and visually verifying information, inspecting tools and equipment, and entering or locating work-related information using computers or point-of-sale systems. Other reasonable job duties may be assigned.

Requirements

  • CPR certification.
  • First Aid certification.
  • Fitness Equipment certification.
  • Any certification or training required by local and state agencies.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Wash, mop, and clean the pool deck.
  • Promote a fun and relaxing atmosphere in recreational activities and areas with an upbeat and enthusiastic attitude.
  • Observe activity in the recreational facility and respond appropriately to emergencies in accordance with local operating procedures.
  • Promote the rules and regulations of the recreation facility.
  • Identify situations in which guests may not be able to participate safely and inform a supervisor or manager.
  • Assist injured guests until emergency medical services arrive.
  • Obtain, fold, and stack towels according to company procedures.
  • Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
  • Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Communicate clearly and professionally and develop and maintain positive working relationships.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats; visually inspect tools, equipment, or machines for defects.
  • Enter and locate work-related information using computers and/or point-of-sale systems.
  • Perform other reasonable job duties as requested.
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