Hilton Phoenix Tapatio Cliffs Resort - Pool Attendant

Aimbridge Hospitality•Phoenix, AZ

7d•Onsite

About The Position

The Pool Attendant maintains cleanliness and order around the pool area and provides prompt, courteous service to guests. This is a part-time, seasonal, temporary position with an anticipated start date of February 15, 2026, and an expected end date in late September 2026. The assignment is expected to conclude around the end date; employees may request consideration for transfer opportunities if available, in accordance with Aimbridge Hospitality’s transfer policy. Scheduled days and times may vary based on need. The position may include supporting pool operations at properties with a slide by monitoring guest safety and enforcing proper slide use.

Requirements

High school diploma or equivalent is desired.
Proficiency in the job skills and knowledge required for the position.
Ability to grasp and integrate new information; active learning and curiosity.
Ability to find solutions to unclear situations, issues, and problems using multiple resources and methods of analysis.
Sound decision-making and prioritization skills, including effective time and process management.
Ability to understand how work fits with departmental and business priorities, adapt to expected and unexpected changes, and gauge progress against overall impact and results.
Energy, initiative, proactivity, and persistence in completing tasks and pursuing goals.
A welcoming and warm personality, with the ability to engage and connect with others.
Genuine care and compassion, and a visible desire to understand others.
Ability to build confidence and trust, demonstrate social awareness, and communicate the right message at the right time.
Ability to use communication approaches tailored to the situation and converse with people from varied backgrounds and organizational levels.
Ability to communicate directly while remaining tactful and considerate, and to accept and provide feedback positively.
Availability for scheduled days and times that may vary based on need.

Responsibilities

Walk assigned areas throughout the shift; remove and replace dirty towels, service trays, and glasses; and empty trash receptacles.
Set up and/or break down pool areas daily.
Remove trash and linens, and note areas requiring immediate cleaning.
Maintain pool showers, lockers, and bathroom areas throughout the shift.
Serve as a barback or busser for pool bartenders and servers.
Clean pool areas as prescribed while following safety and security procedures and regulations.
Remove soiled terry and trash from pool areas, take them to appropriate locations, and retrieve clean terry as prescribed.
Stock pool linen and supplies to maintain par inventories.
Report missing or found articles, damage, or merchandise problems to a supervisor and/or security.
Respond to guest requests and questions, and hospitably report guest issues and complaints to help ensure guest satisfaction.
Coordinate work priorities with the supervisor and provide assistance when needed.
Perform additional duties assigned by leadership.
At properties with a slide, monitor guests using the slide and guests in the pool at the slide’s bottom.
At properties with a slide, enforce proper slide usage, including slide position, one guest at a time, and keeping the slide’s bottom clear.